Emergency Communications Technician II

Arlington, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $28.00 - $46.20

Work Schedule

Rotating Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Life insurance

Training and development programs

Employee assistance program

Job Description

Metropolitan Washington Airports Authority (MWAA) is a prominent government agency responsible for managing and operating major airports serving the Washington, D.C. metropolitan area, including Ronald Reagan Washington National Airport and Washington Dulles International Airport. MWAA is committed to ensuring the safety, security, and efficiency of airport operations, providing world-class facilities and services to millions of travelers annually. As an agency dedicated to public safety and transportation infrastructure, MWAA supports a range of critical functions such as airport security, emergency response, and public safety communications to safeguard travelers, staff, and assets within its jurisdiction.

The Emergency Communications Technician II ... Show More

Job Requirements

High school diploma or GED
Two years of progressively responsible experience as a public safety dispatcher within the last five years
Ability to obtain or recertify VCIN Operator certification within six months of hire
Pass online skills and psychological tests
Pass comprehensive medical examination including drug screening and vision test if new to the airport authority
Willingness to work rotating shifts, weekends, holidays, and be available for emergency holdover or recall
Ability to communicate clearly and effectively under pressure
Attendance at mandatory and specialized training
Background security investigation clearance
Work under fast-paced stressful conditions with multiple calls and communications

Job Qualifications

Two years of progressively responsible experience as a public safety dispatcher within the last five years
Ability to obtain or recertify VCIN Operator certification within six months of hire
Ability to read and interpret maps
Knowledge of dispatch policies, procedures, and mutual aid protocols
Knowledge of VCIN and NCIC procedures
Skill in the use of public safety communications equipment
Problem-solving skills to process and organize relevant information
Computer proficiency with CAD systems, public safety databases, two-way radio and 9-1-1 phone systems
Ability to pass skills, psychological, and medical examinations
Effective English communication skills both spoken and written
Completion of the 80-hour Commonwealth of Virginia Telecommunication course

Job Duties

Receive and create calls for service, both emergency and non-emergency, and enter them into the Computer Aided Dispatch (CAD)
Communicate with first responders via radio, telephone, and email
Dispatch police, fire, and EMS units according to the nature of service requested
Maintain constant contact with dispatched units and relay information verbally
Coordinate mutual aid responses with participating jurisdictions
Perform administrative tasks including preparing logs and retrieving data from law enforcement databases
Monitor Airports Authority security systems and respond to Level One alarms

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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