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Orlando Health

Emergency Communications Coordinator I

Job Overview

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Compensation

Type:
Salary
Rate:
Range $52,400.00 - $80,400.00
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Work Schedule

Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities

Job Description

Orlando Health is a renowned healthcare organization committed to providing exceptional medical services and patient care throughout the Orlando region. Known for its comprehensive health system, Orlando Health encompasses a network of hospitals, outpatient centers, and specialized medical teams dedicated to life-saving treatments and emergency services. The organization emphasizes cutting-edge technology, compassionate care, and continual improvement to ensure the highest standards in healthcare provision. Orlando Health's Air Care Team and Critical Care Trucks are crucial components within this system, enabling rapid and specialized transport of critically ill patients using air and ground resources. The Emergency Transfer Center (ETC) further supports... Show More

Job Requirements

  • High school graduate or equivalent
  • Completion of medical terminology course or CNA license or EMS dispatch
  • Two years of experience in a clinical healthcare setting or equivalent
  • Ability to operate multiple communication and dispatch technologies
  • Capability to multitask in a high-pressure environment
  • Commitment to punctual and regular attendance
  • Proficiency with EHR/EMR and hospital information systems

Job Qualifications

  • High school graduate or equivalent
  • Completed medical terminology course or hold a CNA license or EMS dispatch certification
  • Experience operating EHR and dispatch software
  • Two years of experience in a clinical healthcare setting or equivalent
  • Ability to perform under pressure and manage multiple critical tasks
  • Strong communication and collaboration skills
  • Competency in unit-specific tasks as outlined by training
  • Familiarity with healthcare transfer protocols and policies

Job Duties

  • Dispatch flight and ground crews for air and critical care transport
  • Communicate with flight and ground team members to enhance situational awareness and safety
  • Coordinate interfacility patient transport within the Orlando Health network
  • Utilize telephones, computers, radios, and dispatch software to manage service requests
  • Operate EHR/EMR systems for prompt processing and communication of medical information
  • Maintain compliance with policies and procedures related to patient transfer
  • Collaborate with physicians and leadership to support clinical and operational requirements

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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