Embassy Suites West Palm Beach - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Daily Pay
Medical Coverage
dental coverage
vision coverage
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Embassy Suites by Hilton West Palm Beach Central is a distinguished hotel located just under five minutes' drive from Palm Beach International Airport, providing convenient airport shuttle services to guests. The hotel prides itself on offering a warm and inviting atmosphere combined with modern amenities to ensure an exceptional guest experience. Guests enjoy features such as an outdoor swimming pool, free Wi-Fi, and rooms equipped with flat-screen cable TVs, microwaves, and small refrigerators. The hotel also boasts a fitness center, a business center, and a hot tub, further enhancing the comfort and convenience of visitors. Dining options are highlighted by... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Proven ability to deliver exceptional guest service
- Strong verbal and written communication skills
- Ability to multitask and work efficiently under pressure
- Basic financial skills for transaction management
Job Duties
- Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
- Effectively convey information and ideas, and address guest inquiries and issues promptly
- Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
- Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
- Work with and understand financial information, performing basic arithmetic functions as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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