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Eligibility Assistant - Front Desk

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $14.00
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Health Insurance
flexible schedule
Career advancement opportunities
inclusive work environment
Employee support programs
Stable work hours

Job Description

Knowledge Services is a well-established professional services organization founded in 1994 and headquartered in Indianapolis, Indiana. As a certified woman-owned business enterprise (WBE), Knowledge Services employs over 1500 professionals across North America, offering a wide range of staffing, recruitment, and managed service programs across multiple industries including IT, healthcare, media, government, telecom, manufacturing, and more. The company's mission revolves around providing outstanding service, fostering opportunities for growth, and maintaining core values anchored in Knowledge, Integrity, Innovation, and Service. Knowledge Services values each employee's potential and promotes a supportive environment that nurtures personal and professional development.

The current opportun... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Strong communication skills
  • Ability to multi task
  • Reliable and dependable
  • Ability to maintain confidentiality
  • Clean criminal background
  • Ability to handle conflict calmly
  • Proficient in basic computer skills

Job Qualifications

  • Desire to help others
  • Strong customer service background
  • Ability to maintain confidentiality
  • Handle conflict in a calm manner
  • Reliable and dependable in the work place
  • Ability to multi task
  • Proven job stability
  • High school diploma or equivalent
  • Clean criminal background
  • Previous experience as a customer service representative, cashier, clerk, administrative assistant, receptionist, or front office desired

Job Duties

  • Welcome all on-site visitors and determine nature of business
  • Review client information for accuracy
  • Assist with computer applications
  • Schedule client appointments
  • Scan documents into client case file
  • Maintain fax machines and copier functions
  • Answer and direct incoming calls
  • Maintain daily activity reports
  • Deliver outstanding customer service to all clients

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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