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Knowledge Services

Eligibility Assistant - Front Desk

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $14.00
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Health Insurance
benefits

Job Description

Knowledge Services is a reputable professional services organization established in 1994 and headquartered in Indianapolis, Indiana. As a certified woman-owned business enterprise (WBE), Knowledge Services has grown to employ over 1500 professionals across numerous offices throughout North America. The company specializes in delivering Managed Service Programs (MSP), Employer of Record and Payrolling Services, National Recruitment, and comprehensive Staffing Services. Its clientele spans diverse industries such as Information Technology, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecommunications, and Manufacturing, among others. The company is driven by core values summed up in their four Pillars: Knowledge, Integrity, Innovation, and Service.... Show More

Job Requirements

  • High school diploma or equivalent
  • clean criminal background
  • previous experience as a customer service representative, cashier, clerk, administrative assistant, receptionist, or front office desired
  • proven job stability
  • reliable and dependable in the workplace
  • ability to multi task
  • desire to help others
  • strong customer service background
  • ability to maintain confidentiality
  • handle conflict in a calm manner

Job Qualifications

  • Desire to help others
  • strong customer service background
  • ability to maintain confidentiality
  • handle conflict in a calm manner
  • reliable and dependable in the workplace
  • ability to multi task
  • proven job stability
  • high School diploma or equivalent
  • previous experience as a customer service representative, cashier, clerk, administrative assistant, receptionist, or front office desired

Job Duties

  • Welcome all on-site visitors and determine nature of business
  • review client information for accuracy
  • assist with computer applications
  • schedule client appointments
  • scan documents into client case file
  • maintain fax machines and copier functions
  • answer and direct incoming calls
  • maintain daily activity reports
  • deliver outstanding customer service to all clients

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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