Evolution Hospitality

Element San Jose Airport - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Daily Pay Option

Job Description

Evolution Hospitality is a leading lifestyle hospitality management company that excels in creating unique and memorable guest experiences across a portfolio of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as a variety of restaurants, bars, and lounges throughout North America. As the dedicated lifestyle vertical at Aimbridge Hospitality, Evolution Hospitality is committed to fostering an environment that blends culture and business performance, valuing honesty, humility, intellect, and ability. Their team is driven by a passion for personal and professional growth, creating a workplace where every individual is encouraged to evolve and excel. This commitment has positioned Evolution... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in hospitality or customer service preferred
  • ability to use hotel management software and Microsoft Office
  • excellent communication skills
  • strong problem-solving skills
  • ability to multitask and manage time effectively
  • basic arithmetic skills

Job Qualifications

  • High school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite
  • strong verbal and written communication skills
  • proven problem-solving abilities
  • ability to multitask in a fast-paced environment
  • customer service experience

Job Duties

  • Provide outstanding guest service with a friendly and warm demeanor
  • effectively communicate information and address guest inquiries and issues promptly
  • manage multiple tasks including handling reservations, check-ins, and check-outs efficiently
  • evaluate and select among alternative courses of action to resolve guest concerns quickly and accurately
  • perform basic arithmetic functions and work with financial information as needed
  • maintain smooth operation of the front desk area
  • assist guests with a variety of requests and ensure overall guest satisfaction

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location