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Aimbridge Hospitality

Element Ontario Airport - Front Desk Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Work Schedule

Day Shifts
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Benefits

Daily Pay
Medical
Dental
Vision
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Element Hotels, inspired by the renowned Westin Hotels & Resorts brand, offers a unique hospitality experience centered on well-being, sustainability, and a nature-influenced environment. This hotel chain has been thoughtfully designed to provide guests with a comfortable and balanced stay away from home through smart, efficient use of space and eco-conscious practices. Their guest rooms feature a flowing urban residence-inspired layout that maximizes room utility and flexibility, offering guests a personalized and functional space. Complementing the guest rooms is the signature Rise complimentary breakfast, which provides fresh, healthy options such as a hot item, granola, whole fruits, and premium coffee... Show More

Job Requirements

  • High school diploma or equivalent
  • At least 2 to 3 years of progressive experience in a hotel or related field
  • Must have a valid driver’s license
  • Previous supervisory experience preferred
  • Compliance with certification requirements including Food Handlers, Alcohol Awareness, CPR, and First Aid

Job Qualifications

  • High school diploma or equivalent
  • College coursework in a related field helpful
  • At least 2 to 3 years of progressive experience in a hotel or related field
  • Previous supervisory experience preferred
  • Valid driver’s license
  • Compliance with certification requirements including Food Handlers, Alcohol Awareness, CPR, and First Aid

Job Duties

  • Greet guests with a friendly and helpful attitude, making sure check-ins and check-outs are smooth and pleasant experiences
  • Obtain all necessary information when taking reservations and monitor VIP and special guest requests
  • Track logs and reports to ensure all processes are followed
  • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner
  • Stay informed about rates, packages, and promotions, and help maximize room revenue
  • Foster good communication and teamwork among staff members, assist in training new associates
  • Address guest concerns effectively and handle workplace issues efficiently and proactively
  • Lead by example and follow all standards and regulations to encourage safe and efficient hotel operations
  • Enter, track, and report information in the brand systems

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location