El Pollo Loco

EL Shift Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $30.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Health Insurance
Paid Time Off
Dental Insurance
Employee Discounts
Retirement Plan
Training and Development
Flexible Schedule

Job Description

This opportunity is with a well-established restaurant that is part of a larger restaurant group known for its commitment to quality service and operational excellence. The company operates multiple units under various brand names, emphasizing a strong culture of teamwork and employee development within a fast-paced food service environment. The restaurant offers competitive wage ranges to ensure employees are fairly compensated for their skills and tenure, with wages ranging from $20.00 to $30.00 per hour depending on experience, education, and other factors such as geographic location and hours worked. This wage flexibility presents an attractive potential for earnings including overtime... Show More

Job Requirements

  • At least 18 years old
  • able to speak, read, and write English
  • ability to complete basic math skills
  • must have use of personal car
  • valid driver's license
  • meet state, county, or municipal regulation pertaining to health and food handling
  • must possess basic computer and math skills, including understanding of units of measurement

Job Qualifications

  • At least 18 years old
  • able to speak, read, and write English
  • ability to complete basic math skills
  • must have use of personal car
  • valid driver's license
  • meet state, county, or municipal regulation pertaining to health and food handling
  • must possess basic computer and math skills, including understanding of units of measurement
  • on last performance evaluation, was rated exceeds requirements
  • demonstrated effectiveness at analyzing situations that affect operations, proposing and implementing solutions

Job Duties

  • Directs and establishes priorities for the crewmembers during their shift
  • assigns work stations
  • coaches, counsels and disciplines crew members
  • responsible for taking appropriate disciplinary action
  • maintains positive employee relations through effective supervision
  • ensures a harassment free work environment for all employees and guests during the shift
  • fills in for crewmembers during break periods
  • may cover a work station for all or part of the shift
  • accounts for and manages all company funds during the shift
  • completes safe audits, cash drawer counts, bank deposits, coin and change orders, and shift end balances
  • completes administrative tasks required on assigned shifts
  • prepares product orders when necessary
  • adjusts the number of employees on duty based on anticipated sales volume to maintain productivity and guest service standards
  • orients and trains new crew members
  • cross-trains crew members
  • accountable for proper handling of all food products
  • ensures that products meet standards
  • prevents food shortages, waste, and theft
  • reports employee issues to the General Manager, Assistant Manager, District Manager, or Human Resources Manager, as appropriate
  • accounts for all company funds and inventory on assigned shifts, ensuring cash handling, banking, and security procedures are in effect
  • ensures that service meets expectations for speed, accuracy and friendliness
  • resolves guest complaints on shift
  • reports significant complaints to General Manager or Assistant Manager
  • checks in deliveries
  • ensures that shift is run in compliance with company standards and procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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