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El Pollo Loco

EL General Manager Hourly

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $30.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
performance bonuses

Job Description

El Pollo Loco is a leading fast-casual restaurant chain known for its distinctive Mexican-inspired grilled chicken dishes and vibrant dining experience. With a strong presence primarily on the West Coast of the United States, El Pollo Loco prides itself on delivering high-quality food, exceptional customer service, and a commitment to freshness and flavor. The company values a culture of respect, teamwork, and community involvement, making it not just a great place to dine but also a rewarding place to work. With a robust network of locations, El Pollo Loco continuously focuses on innovation and growth, aiming to maintain its status... Show More

Job Requirements

  • Minimum of one year management experience in the hospitality business
  • high school degree or equivalent preferred
  • ability to effectively speak, read, and write in English

Job Qualifications

  • Minimum of one year management experience in the hospitality business
  • high school degree or equivalent preferred
  • ability to effectively speak, read, and write in English

Job Duties

  • Responsible for achieving the restaurant's sales and profit plan
  • analyzes operating statements to identify problems and takes corrective action to improve results
  • is aware of local market trends, competition and opportunities and with assistance selects and implements appropriate LSM programs
  • ensures new products are rolled out according to standards
  • ensures operations comply with El Pollo Loco Operations Manual
  • ensures all menu items are prepared, portioned, and presented properly in a clean, safe and sanitary manner
  • keeps informed by reading all memos and checking emails
  • communicates product deficiencies to District Manager
  • ensures exceptional guest satisfaction through effective and efficient service and a clean and pleasant environment
  • maintains proper inventory levels for both food and non-food items
  • ensures the safety of all employees and guests and handles accidents timely
  • directly supervises assistant managers and holds them accountable
  • prepares management work schedules
  • ensures the hourly employee schedule meets labor staffing guidelines
  • completes daily, weekly and administrative records
  • organizes and conducts employee and management meetings
  • ensures employees and managers receive appropriate training and development
  • takes corrective disciplinary action with hourly and management employees
  • recognizes and rewards employee good performance
  • responsible for recruitment, interviewing and selection of hourly employees
  • participates in recruitment interviewing and selection of restaurant management
  • responsible for personnel administration such as maintaining records, appraising performance, administering merit increases, and proper timekeeping
  • accountable for all company funds and inventory and ensures cash handling and security policies
  • complies with human resource policies and procedures
  • ensures restaurant compliance with local, state and federal health, sanitation, and safety regulations
  • implements WKS-El Pollo Loco’s commitment to Equal Opportunity and harassment-free work environment

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.