
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $30.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
performance bonuses
Job Description
El Pollo Loco is a leading fast-casual restaurant chain known for its distinctive Mexican-inspired grilled chicken dishes and vibrant dining experience. With a strong presence primarily on the West Coast of the United States, El Pollo Loco prides itself on delivering high-quality food, exceptional customer service, and a commitment to freshness and flavor. The company values a culture of respect, teamwork, and community involvement, making it not just a great place to dine but also a rewarding place to work. With a robust network of locations, El Pollo Loco continuously focuses on innovation and growth, aiming to maintain its status... Show More
Job Requirements
- Minimum of one year management experience in the hospitality business
- high school degree or equivalent preferred
- ability to effectively speak, read, and write in English
Job Qualifications
- Minimum of one year management experience in the hospitality business
- high school degree or equivalent preferred
- ability to effectively speak, read, and write in English
Job Duties
- Responsible for achieving the restaurant's sales and profit plan
- analyzes operating statements to identify problems and takes corrective action to improve results
- is aware of local market trends, competition and opportunities and with assistance selects and implements appropriate LSM programs
- ensures new products are rolled out according to standards
- ensures operations comply with El Pollo Loco Operations Manual
- ensures all menu items are prepared, portioned, and presented properly in a clean, safe and sanitary manner
- keeps informed by reading all memos and checking emails
- communicates product deficiencies to District Manager
- ensures exceptional guest satisfaction through effective and efficient service and a clean and pleasant environment
- maintains proper inventory levels for both food and non-food items
- ensures the safety of all employees and guests and handles accidents timely
- directly supervises assistant managers and holds them accountable
- prepares management work schedules
- ensures the hourly employee schedule meets labor staffing guidelines
- completes daily, weekly and administrative records
- organizes and conducts employee and management meetings
- ensures employees and managers receive appropriate training and development
- takes corrective disciplinary action with hourly and management employees
- recognizes and rewards employee good performance
- responsible for recruitment, interviewing and selection of hourly employees
- participates in recruitment interviewing and selection of restaurant management
- responsible for personnel administration such as maintaining records, appraising performance, administering merit increases, and proper timekeeping
- accountable for all company funds and inventory and ensures cash handling and security policies
- complies with human resource policies and procedures
- ensures restaurant compliance with local, state and federal health, sanitation, and safety regulations
- implements WKS-El Pollo Loco’s commitment to Equal Opportunity and harassment-free work environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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