El Polo Loco

EL Cashier

Job Overview

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Employment Type

Temporary
Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $30.00
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Work Schedule

Rotating Shifts
Standard Hours
Day Shifts
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Benefits

Paid Time Off
Health Insurance
Employee Discounts
Training and Development
flexible scheduling
Career advancement opportunities

Job Description

This job opportunity is with a well-established restaurant brand known for delivering high-quality food and exceptional customer service. The company operates in the fast-food sector, serving a diverse range of guests through dine-in and drive-thru services. As a part of a broader restaurant network, the brand prioritizes stringent food safety standards and ensures compliance with all health regulations, which reflects in the cleanliness and organization of each location. This company values teamwork, fast-paced service delivery, efficiency, and guest satisfaction which are ingrained within the day-to-day working environment.

The available position is for a Cashier/Drive-Thru Operator, a critical front-line role re... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to meet government regulations regarding food handling and safety
  • Basic math skills
  • Strong communication skills
  • Ability to work under pressure during peak times
  • Physical ability to reach, bend, stoop, scrub, lift, and wipe
  • Capacity for continual standing and walking
  • Willingness to follow company standards for food safety and customer service

Job Qualifications

  • Must meet government regulation pertaining to health risk concerns about food handling
  • Must be able to communicate with guests
  • Must have basic math skills
  • Must be able to observe an ensure product is prepared and presented to company standards

Job Duties

  • Follows company food handling and safety procedures
  • Counts cash before and after working register
  • Recognizes, greets, takes guest order, and uses suggestive and/or upselling for every order taken
  • Uses Micros system to enter orders, corrects mistakes
  • communicates to manager when void occurs or problem arises
  • Collects payment, gives guest correct changes
  • Gives guest receipt, points out beverage and salsa bar, thanks guest, and gives proper departing comment
  • Utilizes total guest satisfaction and pleasantly/quickly corrects mistakes and answers guest’s questions
  • Maintains correct flow of orders at drive-thru window
  • Uses wireless or intercom communication system to communicate with guest (drive-thru)
  • Works at a pace that enables the drive-thru team to meet or exceed company service time standards (drive-thru)
  • Responsible for proper cash handling and any cash shortages and/or overages
  • Cleans and sanitizes entire work area
  • Regularly assists expediter and/or service assistant
  • Assists in training new cashiers
  • Periodically performs additional duties as assigned by direct supervisor

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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