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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $30.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Job Description
El Pollo Loco is a well-established casual dining restaurant chain specializing in Mexican-style grilled chicken and flavorful dishes inspired by authentic regional cuisine. Founded in 1980, the company has grown to become a recognized name in the fast-casual restaurant industry, with numerous locations across the United States. Known for its commitment to fresh ingredients and signature recipes, El Pollo Loco strives to provide guests with a welcoming dining experience combined with quick service and high-quality food. The company is dedicated to upholding its values of excellence, customer satisfaction, and operational integrity, making it a preferred employer within the hospitality industry.Show More
Job Requirements
- Be at least 18 years old
- Must possess a high school degree or equivalent
- Be able to speak, read and write English
- Must have use of personal car
- valid driver's license
- Meet state, county, or municipal regulation pertaining to health and food handling
- Must possess basic computer and math skills, including understanding of units of measurement
- Must possess at least one year experience in the hospitality industry, or proven performance for three months as an El Pollo Loco Shift Leader
Job Qualifications
- Be at least 18 years old
- Possess a high school degree or equivalent
- Be able to speak, read and write English
- Have use of personal car
- valid driver's license
- Meet state, county, or municipal regulation pertaining to health and food handling
- Possess basic computer and math skills, including understanding of units of measurement
- Have at least one year experience in the hospitality industry or proven performance for three months as an El Pollo Loco Shift Leader
Job Duties
- Ensures restaurant operations comply with El Pollo Loco procedures and standards during assigned shift
- Ensures all menu items are prepared, portioned, and presented correctly in a clean, safe, and sanitary manner according to all established procedures and standards
- Ensures QSC standards and cost controls are followed, through effective shift management
- Ensures the restaurant is in full compliance with appropriate local, state, and federal regulations governing health, sanitation, work hours, age restrictions, and safety, during his/her shift
- Implements new products, programs and procedures according to company expectations, at the direction of the General Manager
- Trains and develops employees
- Oversees and implements development plans set forth by the General Manager
- Opens and closes the restaurant according to El Pollo Loco procedures and standards
- Responds to customer complaints and provides guidance to employees to ensure exceptional guest service
- Informs General Manager or District Manager of significant guest complaints
- At the direction of the General Manager, places and receives orders with vendors and manages delivery exceptions
- Makes recruitment and selection recommendations to the General Manager for the hiring of crewmembers
- Performs administrative tasks as assigned by the General Manager, such as posting invoices, conducting inventory, opening and closing administration, logging repairs and maintenance
- May assist in writing crewmember schedules
- Participates in LSM projects and catering at the direction of the General Manager
- Supervises crewmembers to follow all safety & security programs and procedures during assigned shift to ensure the safety of restaurant employees and guests
- Reports employee issues to the General Manager, District Manager, or Human Resources Manager as appropriate
- Takes corrective disciplinary action up to dismissing an employee from a shift and recommending termination at the direction of the General Manager
- Participates in personnel administration such as maintaining records and documentation, and following timekeeping procedures as directed by the General Manager
- Accounts for all company funds and inventory on assigned shifts and ensures that cash handling, banking, and security procedures are in effect
- Implements WKS-El Pollo Loco's commitment to Equal Employment Opportunity and ensures a harassment free work environment for all employees and guests of the restaurant during their shift
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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