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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $30.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
401(k) Plan
performance bonuses
Job Description
El Pollo Loco is a well-established fast-casual restaurant chain specializing in Mexican-inspired grilled chicken dishes and other authentic menu offerings. Renowned for its vibrant atmosphere and commitment to quality, El Pollo Loco operates locations across the United States, providing a friendly dining experience while upholding high standards of food safety and customer service. The company is dedicated to delivering fresh, flavorful meals prepared with quality ingredients while fostering a work environment that promotes teamwork, respect, and employee growth.
This position is for a Shift Leader at El Pollo Loco, offering a competitive hourly pay range of $20.00 to $30.00,... Show More
This position is for a Shift Leader at El Pollo Loco, offering a competitive hourly pay range of $20.00 to $30.00,... Show More
Job Requirements
- Be at least 18 years old
- Must possess a high school degree or equivalent
- Be able to speak, read and write English
- Must have use of personal car
- Valid driver’s license
- Meet state, county, or municipal regulation pertaining to health and food handling
- Must possess basic computer and math skills including understanding of units of measurement
- Must possess at least one year experience in the hospitality industry or proven performance for three months as an El Pollo Loco Shift Leader
Job Qualifications
- At least one year experience in the hospitality industry or proven performance for three months as an El Pollo Loco Shift Leader
- High school degree or equivalent
- Ability to speak, read and write English
- Basic computer and math skills including understanding of units of measurement
- Valid driver’s license and use of personal car
- Knowledge of health and food handling regulations
- Strong leadership and communication skills
- Ability to work under pressure and handle multiple tasks
Job Duties
- Ensures restaurant operations comply with El Pollo Loco procedures and standards during assigned shift
- Ensures all menu items are prepared, portioned, and presented correctly in a clean, safe, and sanitary manner according to all established procedures and standards
- Ensures QSC standards and cost controls are followed through effective shift management
- Ensures the restaurant is in full compliance with local, state, and federal regulations governing health, sanitation, work hours, age restrictions, and safety during shifts
- Implements new products, programs and procedures as directed by the General Manager
- Trains and develops employees and oversees development plans set forth by the General Manager
- Opens and closes the restaurant following El Pollo Loco procedures and standards
- Responds to customer complaints and provides guidance to ensure exceptional guest service
- Places and receives orders with vendors and manages delivery exceptions at the General Manager's direction
- Makes recruitment and selection recommendations to the General Manager
- Performs administrative tasks such as posting invoices, inventory, opening and closing administration, logging repairs and maintenance
- Participates in local store marketing projects and catering as directed
- Supervises crewmembers to follow all safety and security protocols to ensure safety of employees and guests
- Conducts employee meetings and reports employee issues to management
- Takes corrective disciplinary action up to employee dismissal as directed
- Maintains accountability for company funds and inventory and ensures cash handling, banking, and security procedures are followed
- Promotes equal employment opportunity and a harassment-free work environment during shifts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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