Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,200.00 - $54,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Travel reimbursement
performance bonuses
Job Description
The Research and Innovation Directory (DPI) is a forefront division specializing in pioneering advancements within the Biopulp Education and Technology sector. Operating under a globally minded framework that integrates diverse regional insights, the department is structured to spearhead transformative changes, focusing on sustainable and efficient biopulp applications primarily based in the USA with structural ties to operations in Brazil. As a key player in the biopulp and pulp and paper industry, DPI dedicates itself to enhancing knowledge, skillsets, and technological innovations that support environmental sustainability and business growth. Through its commitment to education, research, and collaborative innovation, DPI contributes to... Show More
Job Requirements
- Minimum 5 years of experience in refining or paper manufacturing process, operations, R&D, engineering, or quality
- Strong knowledge of the pulp and paper industry
- Background in chemistry or engineering
- Fluent in English written and spoken
- Willingness to travel up to 50% within the USA and occasionally to EMEA and Brazil
Job Qualifications
- Bachelor's degree in chemical engineering, process engineering, or pulp and paper engineering
- Postgraduate qualifications in project management, business administration, or related technical fields is a plus
- Fluent in English
- Additional languages such as Portuguese and German are an advantage
- Experience in customer-facing roles, especially in technical sales or technical services is desirable
- Experience in refining system dimensioning is desirable
- Strong negotiation and communication skills
- Familiarity with innovation projects and cross-functional collaboration
- Proficiency in data analysis tools or process simulation software is a plus
Job Duties
- Conduct internal and external structured training programs on eucalyptus and its applications, fiber refining, and fiber properties based on regional or customer-specific needs
- Perform audits of refining and paper production lines to identify technical opportunities for biopulp
- Lead customer site visits and technical engagements
- Support technical trials and furnish optimization toward biopulp maximization in blends based on lab data, pilot trials, and modeling
- Demonstrate biopulp's performance versus other fibers
- Create and deliver region-specific technical education content
- Translate customer needs into actionable insights for product, service, and process R&D
- Build strong relationships with customers and internal leaders to identify new business and innovation opportunities
- Communicate long-term customers' needs clearly to internal teams to support product, service, and process innovation
- Provide Level 2 technical support, especially for new products, applications, and complex customer challenges
- Execute testing, application trials, and pilot projects for new SKUs with strategic clients
- Ensure execution of customer-involved innovation projects across internal departments
- Design and implement customized technical experiences for clients during on-site visits or workshops
- Maintain structured procedures to track and enhance customer journey
- Ensure consistency in communication and data sharing across internal and external stakeholders
- Execute a portfolio of customer-centric technical projects
- Demonstrate analytical thinking, accountability, and proactive leadership in complex, fast-moving environments
- Document and share technical learnings, fostering knowledge management and best practices across the Education and Refining team
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in: