Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $24.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
flexible scheduling
Employer provided training
team-focused work environment
Employee Discounts
Discounted spa and retail services
discounted stays at affiliated hotels
discounted off-site parking or bus pass
Job Description
The Edgewater is a distinguished waterfront establishment that first opened its doors in 1948 and has since become a cherished destination for locals and visitors seeking lakeside dining and relaxation. Located on the waterfront, The Edgewater features The Admiralty Room, where guests can enjoy a variety of culinary delights, including classic Wisconsin fish fries with beer-battered filets, house-made pasta with local, seasonal ingredients, and an assortment of sandwiches such as the popular lobster roll. The restaurant prides itself on offering a diverse menu that caters to a broad range of tastes, emphasizing quality, local sourcing, and exceptional service.
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Job Requirements
- Must be at least 18 years old
- previous management or supervisory experience in a restaurant or hospitality environment
- ability to work flexible schedules including days, nights, weekends and public holidays
- willingness to learn new restaurant service concepts
- ability to lift, push, or pull a minimum of 50 pounds
- effective multitasking and prioritization skills
- strong customer service orientation
- Food Safety Certification preferred
- bartending experience preferred
Job Qualifications
- Previous experience as a manager, supervisor or lead in a restaurant setting
- experience in a hotel or resort is a plus
- proven track record of effectively supervising and coaching staff
- excellent interpersonal skills and a coaching/mentor attitude
- strong customer service skills with the ability to resolve complaints directly
- excellent knowledge of liquors, beers and wines
- strong attention to detail and ability to multitask
- effective communication skills with guests, coworkers and management
Job Duties
- Supervise and coach restaurant staff including bartenders, servers, hosts, and food runners
- review inventory and orders to maintain stock levels
- prepare and lead pre-shift meetings
- resolve customer issues or complaints promptly and professionally
- enforce service standards and provide training and guidance as needed
- promote teamwork and support among restaurant staff and hotel colleagues
- oversee day-to-day restaurant operations as manager on duty
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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