Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement plans
Training and Development
flexible scheduling
Job Description
Hy-Vee is a well-established supermarket chain known for its commitment to quality, excellent customer service, and a positive shopping experience. Operating numerous stores across the Midwest, Hy-Vee is recognized for its friendly atmosphere, diverse product offerings, and community-focused values. As a company dedicated to fostering a supportive work environment, Hy-Vee emphasizes the strength of its people and their dedication to providing ‘a helpful smile in every aisle.’ This commitment not only enhances customer satisfaction but also cultivates a healthy and engaging workspace for employees. Hy-Vee offers full and part-time employment opportunities with competitive salaries and benefits for its team members.... Show More
Job Requirements
- High school diploma or equivalent
- Six months to one year of related baking experience
- Ability to lift up to 50 pounds occasionally
- Ability to perform physical activities such as stooping, crouching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- Ability to see clearly within 20 inches to 20 feet with or without vision correction
- Ability to work day shifts
- Willingness to adhere to company dress and hygiene policies
- Reliable and punctual attendance
- Ability to work in fast-paced, temperature-variable environments
Job Qualifications
- High school diploma or equivalent
- Over six months up to one year of similar or related baking experience
- Ability to solve practical problems with limited standardization
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Ability to copy data, interview to obtain basic information, and provide basic direction
- Strong customer service skills
- Familiarity with bakery equipment and sanitation procedures
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment
- Professionalism and growth mindset
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Checks orders for the day and sets up a timeline and production schedule
- Prepares make up, bakes, and fries all department products as needed
- Reviews the status and appearance of product for freshness and pulls by stale date
- Invoices and puts away product as instructed by the department manager
- Anticipates product needs, not only for the current day but subsequent days
- Inspects incoming products quality and quantity, e.g. mispicks
- Understands the use and issues related to bakery equipment and follows up on potential maintenance issues
- Checks signage for correct labels on ad items
- Reviews department for potential safety issues, e.g. hot racks or knobs in hot water
- Operates as a lead with bakery clerks
- Prioritizes orders as per customer and department manager request
- checks orders (not only special orders, but future orders for the day)
- Proofs necessary items
- Pulls product from the freezer or the cooler
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
- Orders supplies and merchandise items for the department (except cake decorating items) as directed by the bakery manager
- Reviews current product on the shelf, re-merchandises the shelf, and throws away or recycles outdated products
- Writes the department schedule and ensures employees are at work, on time, and finds replacements when necessary, in bakery manager's absence
- Assists in other areas of store as needed
- Performs other job related duties and special projects as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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