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Early Childhood Education (ECE) Front Desk Receptionist

Boys and Girls Club of the Northern Plains

Early Childhood Education (ECE) Front Desk Receptionist

Spokane Valley, WA, USA|Onsite

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Paid Time Off
Health Insurance
Dental Insurance

Job Description

The Boys & Girls Club of the Northern Plains is a respected nonprofit organization dedicated to empowering young people, especially those who need support the most, helping them reach their full potential as productive, responsible, and caring citizens. With a mission that centers on inspiring youth through safe, supportive environments and meaningful programming, the Club provides opportunities for personal growth, education, and positive social development. Its commitment to teamwork, impact-driven initiatives, excellence, and good character speaks to the foundational values that guide every aspect of its operation.

Located in Brookings, this particular role is for a part-time Front Desk Recept... Show More

Job Requirements

  • High school diploma or equivalent
  • Customer service experience preferred
  • High level organizational skills
  • Friendly, personable, and able to communicate well in person and through the phone
  • Ability to multi-task and work in a fast-paced environment
  • Ability to work Monday–Friday, 6:00 AM – 12:00 PM, and Club special events as assigned, monthly trainings as assigned, 6:00 PM - 7:30 PM
  • Must be of the mental and physical capacity to observe, interact, and communicate with youth, staff, volunteers, parents etc at the Club to ensure safety of the space and others, provide guidance and reflection per the Club priority outcomes and goals
  • Ability to stand/sit for long periods of time throughout a shift
  • Ability to operate various types of general office equipment including PC, telephone, copier, etc
  • This position is considered to be safety-sensitive

Job Qualifications

  • High school diploma or equivalent
  • Customer service experience preferred
  • High level organizational skills
  • Friendly, personable, and able to communicate well in person and through the phone
  • Ability to multi-task and work in a fast-paced environment
  • Ability to work Monday–Friday, 6:00 AM – 12:00 PM, and Club special events as assigned, monthly trainings as assigned, 6:00 PM - 7:30 PM

Job Duties

  • Follow and implement all Front Desk policies and procedures
  • Facilitate a smooth and reliable exchange of information between the morning and afternoon front desk teams, ensuring all updates, inquiries, and operational details are communicated clearly and consistently in both directions
  • Communicate with supervisor, with a sense of urgency, if parents, youth, donors or visitors are upset or need further follow up
  • Ensure front desk space is up to date, organized, safe, and welcoming
  • Greet and direct visitors and telephone callers with a friendly attitude, relaying information on programs as appropriate
  • Ensure individual(s) picking-up youth are on the authorized pick-up list
  • Ensure no individual(s) on the non-authorized pick-up list are permitted to pick-up youth
  • Distribute documentation and reports to parents/guardian
  • Track member program participation for each space within the Club
  • Responsible for the membership entry as applicable in the Club’s member software system
  • Update member data in the member tracking software
  • Greet people and students with a “hello” and “goodbye”
  • Accurately record all in-house Clubhouse attendance and ensure all members are scanned in and accounted for daily
  • Perform clerical functions as assigned by supervisor, including, but not limited to, preparing membership cards, checking voicemail messages, filing, typing and scanning reports, and assisting in tasks involved with bulk mailings, printing, and labelling monthly
  • Attend monthly all-staff meetings and biweekly one-on-one meetings
  • Provide feedback to supervisor on daily operations and how processes at the front desk can improve
  • Other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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