Eaglewood Golf Course Front of House Customer Service 21 and Older
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Golf privileges
Employee Discounts
Tips
Paid Time Off
Training opportunities
Flexible Schedule
Job Description
Our establishment is a vibrant and welcoming golf and hospitality venue, dedicated to providing guests with an exceptional dining and recreational experience. The Golf Department is an integral part of our operation, offering both top-tier golfing privileges and outstanding customer service in a friendly, professional environment. As a seasonal position classified under Pay Grade 1, this role offers an hourly wage of $10-$12 plus tips, making it a rewarding opportunity for individuals passionate about hospitality and guest interaction. Employees benefit from exclusive golf privileges and discounts, enhancing their overall experience with us.
The Grill Customer Service position is a front-... Show More
The Grill Customer Service position is a front-... Show More
Job Requirements
- Previous customer service or restaurant experience is a plus
- A genuine passion for providing excellent customer service
- Effective communication and interpersonal skills
- Ability to remain calm and professional in high-pressure situations
- Ability to stand and walk for extended periods
- Lift and carry trays or items as needed
- Adherence to the restaurant's dress code and grooming standards
- Maintaining a clean and professional appearance
- Minimum age requirements as per local regulations
- Flexibility to work various shifts, including evenings, weekends, and holidays
- Maintain a positive and friendly demeanor, enhancing the overall guest experience
- Active food handler's permit upon hiring
- Active alcohol service license
Job Qualifications
- Previous customer service or restaurant experience is a plus
- A genuine passion for providing excellent customer service
- Effective communication and interpersonal skills
- Ability to remain calm and professional in high-pressure situations
- Ability to stand and walk for extended periods
- Lift and carry trays or items as needed
- Adherence to the restaurant's dress code and grooming standards
- Maintaining a clean and professional appearance
- Minimum age requirements as per local regulations
- Flexibility to work various shifts, including evenings, weekends, and holidays
- Active food handler's permit upon hiring
- Active alcohol service license
Job Duties
- Greet and welcome guests with a friendly and professional demeanor
- Assist guests in making reservations, seating arrangements, and answering their inquiries
- Take and accurately relay food and drink orders to the kitchen
- Operate the beverage cart on occasion, offering refreshments, snacks, and light fare to golfers on the course
- Provide friendly and prompt service, engaging golfers in a professional and courteous manner
- Maintain accurate inventory of beverages, snacks, and supplies on the cart
- Handle cash and credit card transactions accurately, providing change as needed
- Keep detailed records of sales and reconcile cash at the end of each shift
- Ensure compliance with all cash handling and reporting procedures
- Keep the beverage cart clean, organized, and fully stocked throughout the shift
- Perform routine maintenance checks on the cart, ensuring it operates safely and efficiently
- Report any mechanical issues or maintenance needs promptly
- Build rapport with golfers, offering a friendly and welcoming atmosphere
- Assist golfers with menu selections and provide information about course amenities and services
- Address any customer inquiries or concerns with professionalism and courtesy
- Ensure prompt and attentive service throughout the guest's dining experience
- Build rapport with guests, anticipate their needs, and address any concerns or special requests
- Handle guest feedback and complaints with professionalism and empathy
- Collaborate with other front-of-house staff to ensure seamless service
- Set up and maintain dining areas, ensuring tables are clean and properly set
- Clear and reset tables efficiently to accommodate incoming guests
- Assist in maintaining overall cleanliness and organization in the dining area
- Operate the point-of-sale system to input orders and process payments
- Familiarize yourself with the menu items, specials, and beverage selections
- Provide recommendations and descriptions of dishes to guests
- Communicate with the kitchen regarding guest dietary preferences and special requests
- Work closely with fellow front-of-house staff and kitchen team for efficient service
- Participate in pre-shift meetings and training sessions
- Support a positive and collaborative work environment
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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