Eaglewood Golf Course Front of House Customer Service 21 and Older

North Salt Lake, UT, USA|Onsite

Job Overview

Employment Type

Temporary

Compensation

Type:

Hourly

Rate:

Range $16.00 - $25.00

Benefits

Golf privileges

Employee Discounts

competitive hourly wage

opportunity for seasonal employment

Training and development opportunities

Positive and collaborative work environment

Experience in customer service and hospitality

Job Description

Our establishment is a premier golf and dining facility, known for offering a high-quality experience to both golf enthusiasts and dining guests. Located within a vibrant golf department, we emphasize exceptional hospitality, a welcoming environment, and superior service standards to all our guests. As a seasonal operation with a strong commitment to customer satisfaction, we strive to create memorable experiences through a combination of fine dining, excellent customer service, and a relaxed yet professional atmosphere. With golf privileges and employee discounts included, working with us means being part of a community that values its team and guest...

Job Requirements

Minimum age requirements as per local regulations
flexibility to work various shifts, including evenings, weekends, and holidays
ability to stand and walk for extended periods
lift and carry trays or items as needed
adherence to the restaurant's dress code and grooming standards
maintaining a clean and professional appearance
previous customer service or restaurant experience is a plus
active Food Handler's Permit upon hiring
active Alcohol Service License
a genuine passion for providing excellent customer service
effective communication and interpersonal skills
ability to remain calm and professional in high-pressure situations
maintain a positive and friendly demeanor, enhancing the overall guest experience

Job Qualifications

Previous customer service or restaurant experience is a plus
a genuine passion for providing excellent customer service
effective communication and interpersonal skills
ability to remain calm and professional in high-pressure situations
ability to stand and walk for extended periods
lift and carry trays or items as needed
adherence to the restaurant's dress code and grooming standards
maintaining a clean and professional appearance
active Food Handler's Permit upon hiring
active Alcohol Service License

Job Duties

Greet and welcome guests with a friendly and professional demeanor
assist guests in making reservations, seating arrangements, and answering their inquiries
take and accurately relay food and drink orders to the kitchen
operate the beverage cart offering refreshments, snacks, and light fare to golfers on the course
provide friendly and prompt service, engaging golfers in a professional and courteous manner
maintain accurate inventory of beverages, snacks, and supplies on the cart
handle cash and credit card transactions accurately, providing change as needed
keep detailed records of sales and reconcile cash at the end of each shift
ensure compliance with all cash handling and reporting procedures
keep the beverage cart clean, organized, and fully stocked throughout the shift
perform routine maintenance checks on the cart, ensuring it operates safely and efficiently
report any mechanical issues or maintenance needs promptly
build rapport with golfers, offering a friendly and welcoming atmosphere
assist golfers with menu selections and provide information about course amenities and services
address any customer inquiries or concerns with professionalism and courtesy
ensure prompt and attentive service throughout the guest's dining experience
build rapport with guests, anticipate their needs, and address any concerns or special requests
handle guest feedback and complaints with professionalism and empathy
collaborate with other front-of-house staff to ensure seamless service
set up and maintain dining areas, ensuring tables are clean and properly set
clear and reset tables efficiently to accommodate incoming guests
assist in maintaining overall cleanliness and organization in the dining area
operate the point-of-sale system to input orders and process payments
familiarize yourself with the menu items, specials, and beverage selections
provide recommendations and descriptions of dishes to guests
communicate with the kitchen regarding guest dietary preferences and special requests
work closely with fellow front-of-house staff and kitchen team for efficient service
participate in pre-shift meetings and training sessions
support a positive and collaborative work environment

Job Location

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