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Aimbridge Hospitality

Eagle Crest Resort - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Eagle Crest is a renowned full-service destination resort situated on 1700 acres in the high desert of Central Oregon, just outside the city of Redmond. This picturesque resort nestles against the magnificent Cascade Mountains near Bend, Oregon, offering guests a unique blend of natural beauty and modern amenities. With over 300 days of sunshine annually and an impressive annual rainfall of less than nine inches, Eagle Crest provides a perfect year-round environment for visitors seeking relaxation and adventure. The resort’s accommodations come thoughtfully equipped with satellite TV, full kitchens featuring a dishwasher, ovens, and coffee machines. Each unit offers the... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite
  • Strong verbal and written communication skills
  • Proven ability to deliver exceptional guest service
  • Ability to multitask and handle stressful situations effectively

Job Duties

  • Provide outstanding service to guests maintaining a friendly and warm demeanor at all times
  • Effectively convey information and ideas and address guest inquiries and issues promptly
  • Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
  • Manage multiple tasks efficiently including handling reservations check-ins and check-outs
  • Work with and understand financial information performing basic arithmetic functions as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location