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U-Haul

e-Roadside Assistance Agent- French- PT

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

competitive pay
Flexible Schedule
Career Development
Paid training
Health Insurance
Employee Discounts
Retirement Plan

Job Description

U-Haul International, Inc. is a well-established American company specializing in moving and storage solutions, known primarily for its rental of moving trucks, trailers, and self-storage units. Operating from its headquarters in Phoenix, Arizona, U-Haul has earned its reputation as a market leader in the relocation industry by offering convenient and affordable moving solutions to millions of customers annually. Its commitment to customer service, innovation, and comprehensive support positions it as a trusted partner for individuals and families during their moving journeys.

The company recently announced an exciting part-time employment opportunity for a Bilingual French Roadside Assistance Team Member base... Show More

Job Requirements

  • Must be fluent in both English and French
  • Ability to express sympathy, empathy and compassion
  • Critical thinker and ability to adapt
  • Intermediate keyboarding and computer skills
  • Active and attentive listener
  • Ability to type while talking (40 WPM or higher is a plus)
  • Ability to formulate sentences through written text
  • Ability to navigate and use multiple computer programs at once
  • Excellent verbal communication and listening skills
  • Clear speaking voice
  • General knowledge of U.S. and Canada geography
  • General knowledge of how to map a location using various programs or applications
  • Willingness to incorporate feedback to constantly improve performance
  • Possess can-do-confidence

Job Qualifications

  • Fluent in both English and French
  • Ability to express sympathy, empathy, and compassion
  • Strong verbal communication and listening skills
  • Intermediate keyboarding and computer skills
  • Critical thinker with adaptability
  • Ability to use multiple computer applications concurrently
  • Clear speaking voice
  • General knowledge of U.S. and Canada geography and mapping tools
  • Typing speed of 40 WPM or higher preferred
  • Active and attentive listener
  • Willingness to accept and incorporate feedback
  • Positive, can-do attitude

Job Duties

  • Handle incoming customer calls to provide roadside assistance support
  • Initiate outbound calls to customers and service providers to coordinate help
  • Follow established procedures to ensure safety and quality
  • Manage multiple computer programs simultaneously during customer interactions
  • Demonstrate empathy and professionalism in all communications
  • Document case details accurately while communicating
  • Meet performance metrics and quality standards

Job Qualifications

Experience

No experience required

Job Location