Fred Meyer logo

Fred Meyer

e-COMMERCE/CLERK

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Healthcare coverage
Dental Insurance
vision coverage
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

Fred Meyer is a well-established retail company based in Portland, Oregon, known for its diverse range of products including groceries, apparel, home goods, and more. Merged with The Kroger Company in 1998, Fred Meyer operates over 120 stores across Oregon, Washington, Idaho, and Alaska. Fred Meyer is part of the Kroger family of companies, a leading retailer recognized for its commitment to innovation, quality, and community. The company prides itself on bringing together diverse teams united by a shared passion for food and people, all working towards a singular goal: to Feed the Human Spirit. This mission drives the company... Show More

Job Requirements

  • Ability to work without supervision
  • Ability to read shelf tags
  • Excellent oral/written communication skills
  • Basic math skills (i.e., counting, addition, and subtraction)

Job Qualifications

  • Ability to work without supervision
  • Ability to read shelf tags
  • Excellent oral/written communication skills
  • Basic math skills (i.e., counting, addition, and subtraction)
  • Any experience in a production oriented or warehouse environment
  • Experience stocking shelves
  • Experience as a cashier

Job Duties

  • Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
  • Adhere to local, state, and federal laws, food safety procedures, and company guidelines
  • Receive customers' orders from Order Selector according to guidelines
  • Store products in optimal temperature zones
  • Initiate and complete selection process for customers' online orders
  • Read and follow directions given in the note section
  • Ensure quality and freshness of all items chosen
  • Communicate with customers via a portable phone and respond to calls in a professional and timely manner
  • Retrieve each customer's order from all staging locations and ensure order accuracy
  • Load order into customers' cars
  • Process the orders through the point of sale (POS) system
  • Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock
  • Scan and bag orders on the go while following all bagging standards
  • Communicate any substitutions or exceptions to customer's order at time of pick-up
  • Maintain organization and cleanliness of staging areas and equipment
  • Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor
  • Inspect equipment and notify store e-Commerce supervisor or other store management of items in need of repair
  • Perform required opening and closing procedures
  • Learn and adapt to new and improved processes
  • Assist in training new e-Commerce team members
  • Meet/exceed productivity standards
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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