Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Prescription coverage
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Financial Coaching
associate discounts
Tuition Reimbursement
career training
Job Description
Kroger is the nation's largest grocery retailer, originating from a small store in Cincinnati over a century ago and now operating nearly 2,800 stores across 35 states under 28 different brands. As a leader in the grocery industry, Kroger embraces a vision to feed the human spirit by creating amazing experiences for customers, employees, and communities alike. The company is driven by core values including respect, honesty, integrity, diversity, inclusion, and safety. Kroger prides itself on innovation and a passion for both food and people, making it a dynamic, fulfilling place to work where employees can grow and thrive. The... Show More
Job Requirements
- Ability to work without supervision
- ability to read shelf tags
- excellent oral and written communication skills
- basic math skills including counting, addition, and subtraction
Job Qualifications
- Excellent oral and written communication skills
- basic math skills including counting, addition, and subtraction
- any experience in a production oriented or warehouse environment, stocking shelves, or experience as a cashier
- ability to work without supervision
- ability to read shelf tags
Job Duties
- Meet and exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
- adhere to local, state, and federal laws, food safety procedures, and company guidelines
- receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones
- initiate and complete selection process for customers' online orders
- read and follow directions given in the note section
- ensure quality and freshness of all items chosen
- communicate with customers via a portable phone and respond to calls in a professional and timely manner
- retrieve each customer's order from all staging locations and ensure order accuracy
- load order into customers' cars
- process the orders through the point of sale (POS) system
- follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock
- scan and bag orders on the go while following all bagging standards
- communicate any substitutions or exceptions to customer's order at time of pick-up
- maintain organization and cleanliness of staging areas and equipment
- report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor
- inspect equipment and notify store e-Commerce supervisor or other store management of items in need of repair
- perform required opening and closing procedures
- learn and adapt to new and improved processes
- assist in training new e-Commerce team members
- meet or exceed productivity standards
- ability to work cooperatively in high paced and sometimes stressful environment
- ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- ability to act with honesty and integrity regarding customer and business information
- ability to follow directions and seek assistance when necessary to resolve customer and business issues
- provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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