Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,200.00 - $74,100.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Flexible Schedule
Employee Discounts
Career development opportunities
Job Description
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies in North America, providing comprehensive services to over 100 airlines across 61 airports in the United States and Canada. With a robust workforce of more than 12,000 team members, AGI supports the handling of over 1.5 billion kilos of cargo and manages more than 400,000 departures annually. The company has established a strong reputation within the aviation ground services industry due to its unwavering commitment to quality service and outstanding safety records. AGI continues to expand its operations and seeks dedicated professionals who are passionate about... Show More
Job Requirements
- Ability to work in a team environment and manage conflict while under pressure
- Possess excellent organizational and planning skills both orally and written
- Ability to work proficiently with Microsoft Office products
- Must be customer focused and have quality awareness
- Minimum of two years industry leadership experience
- Demonstrate strong communication skills to interact professionally with team members and customers
- A valid driver's license with a clean driving record
- Lift up to 70 pounds on a regular basis
- Carry heavy items up and down stairs
- Climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods
- Work outside in all types of weather, around jet and machinery noises
- Obtain airport security clearance which includes an extensive employment, criminal record and residence background check
Job Qualifications
- Minimum of three years ramp agent experience
- Minimum of three years progressive aviation management experience
- Ability to work in a team environment and manage conflict while under pressure
- Possess excellent organizational and planning skills, both orally and written
- Ability to work proficiently with Microsoft Office products
- Customer-focused with quality awareness
- Minimum of two years industry leadership experience
- Demonstrate strong communication skills to interact professionally with team members and customers
- Valid driver's license with a clean driving record
Job Duties
- Manage and control the entire operation for customer airline including office, warehouse and ramp
- Develop and direct work assignment for supervisory teams and agents for both the warehouse and office
- Create and manage schedules to ensure adequate staffing for the operation and manage day-to-day labor requirements
- Provide on-the-job training and ongoing team member professional development opportunities
- Serve as point person for customers and management to minimize or eliminate potential delays
- Observe and enforce all AGI and airline safety regulations as well as company policies
- Assure that all operational equipment is safe to operate and report any discrepancy
- Actively search for and report to station management any future business opportunities
- Assist with all warehouse and office team duties including safety walks, cargo handling, aircraft servicing, safely operating GSE around aircraft
- Conduct and participate in company and customer audits
- Understand and manage operational KPI
- Provide excellent customer service through written and verbal communication
- Create and implement corrective action and preventive measures for all related safety and operational incidents
- Maintain a flexible work schedule, including weekends and holidays
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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