Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $37,100.00 - $52,400.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
competitive salary
Training and development opportunities
Employee Discounts
Retirement Plan
Job Description
The hiring establishment is Dunkin', a globally recognized restaurant chain famous for its coffee and baked goods. Dunkin' operates numerous locations that emphasize fast, friendly service and high-quality products. Known for its commitment to customer satisfaction and operational excellence, Dunkin' maintains a strong brand presence within the foodservice industry. The company strives to build team-oriented environments where employees feel valued and empowered to contribute to the brand’s success. This position is within a fast-paced restaurant setting focused on daily operations and delivering excellent guest experiences while adhering to company standards and franchisee policies.
The role open for recr... Show More
The role open for recr... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant operations or management
- Strong leadership and interpersonal skills
- Ability to work in a fast-paced environment
- Excellent communication abilities
- Knowledge of health and safety regulations
- Ability to work flexible hours including weekends and holidays
- Basic math and computer skills
- Customer service orientation
Job Qualifications
- Proven experience in restaurant management or related role
- Leadership skills to motivate and guide a team
- Familiarity with brand standards and training programs
- Ability to manage inventory, labor schedules, and vendor orders
- Strong communication skills
- Capability to maintain guest satisfaction and operational compliance
- Experience with budget management and cost control
- Knowledge of safety, food safety, and sanitation regulations
- Ability to conduct performance appraisals and support staff development
Job Duties
- Able to perform all responsibilities of restaurant team members
- Lead team meetings along with Restaurant Manager
- Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff
- Ensure Brand standards, recipes and systems are executed
- Create and maintain a guest focused culture in the restaurant
- Review guest feedback results and implement action plans to drive improvement
- Communicate restaurant priorities, goals and results to restaurant team members
- Execute new product rollouts including training, marketing and sampling where applicable
- Execute Point of Purchase instore set up per Brand standards
- Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements
- Control costs to help maximize profitability
- Complete inventory on a periodic basis
- Support Restaurant Manager in weekly labor scheduling ensuring all shifts are staffed
- Support Restaurant Manager in assigning staff and deployment
- Support Restaurant Manager in completion of supplier and vendor orders
- Conduct self-assessments and implement corresponding action plans
- Ensure restaurant budget is met
- Manage cash over/short and ensure cash management policies are followed
- Engage with Dunkin' Brands Field Operations team as appropriate
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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