Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $77,970.00 - $92,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
health care flexible spending account
Dependent Care Flexible Spending Account
Life insurance
Disability insurance
accident insurance
Paid parental leave
educational assistance
401(k) Plan
stock purchase plan
Discounts at Marriott properties
Commuter Benefits
employee assistance plan
Childcare discounts
Paid sick leave
Paid holidays
Job Description
W Bellevue is part of the iconic W Hotels brand, which is renowned worldwide for revolutionizing luxury hospitality through unique design, innovation, and vibrant guest experiences. Located in the dynamic city of Bellevue, Washington, W Bellevue offers distinctive and stylish accommodations paired with exceptional services that cater to guests looking for a personalized, upscale stay. As a member of Marriott International, W Bellevue benefits from the global reach, resources, and professionalism of one of the largest hospitality companies in the world. Marriott International is committed to diversity, inclusion, and providing opportunities for growth and development to all its associates. This... Show More
Job Requirements
- high school diploma or GED
- minimum 2 years experience in event management food and beverage or related professional area
- ability to work full time on site
- strong organizational and multitasking skills
- excellent communication skills
- leadership experience
- ability to manage financial and administrative responsibilities
- capability to enforce policies and maintain sanitation standards
- commitment to guest satisfaction and team development
- willingness to participate in meetings and training sessions
Job Qualifications
- high school diploma or GED
- minimum 2 years experience in event management food and beverage or related professional area
- knowledge of banquet operations and event service standards
- understanding of laws related to event management
- ability to manage staff and delegate tasks
- strong communication and interpersonal skills
- experience in customer service and handling guest complaints
- familiarity with food and wine pairings and current event trends
- proactive leadership and team motivation abilities
- ability to manage inventory and control costs
Job Duties
- project supply needs for the department including china glass silver buffet presentations and props
- apply knowledge of all laws as they relate to an event
- understand the impact of banquet operations on overall event success and manage activities to maximize customer satisfaction
- adhere to and reinforce all standards policies and procedures
- maintain established sanitation levels
- manage departmental inventories and maintain equipment
- use banquet beverage records to control liquor costs and manage banquet beverage inventory
- schedule banquet service staff to forecast and service standards while maximizing profits
- assist team in developing lasting relationships with groups to retain business and increase growth
- set goals and delegate tasks to improve departmental performance
- conduct monthly department meetings with the banquet team
- apply and broaden knowledge of food and wine pairings and current event trends
- act as a liaison to kitchen staff
- lead shifts and actively participate in servicing events
- set a positive example for guest relations
- interact with guests to obtain feedback on product quality and service levels
- respond to and handle guest problems and complaints
- empower employees to provide excellent customer service
- ensure employees understand expectations and parameters
- strive to improve service performance
- emphasize guest satisfaction during departmental meetings
- review comment cards and guest satisfaction results with employees
- communicate and execute departmental and property emergency procedures and ensure staff are trained in safety procedures
- observe service behaviors of employees and provide feedback to individuals
- monitor progress and lead discussion with staff each period
- participate in development and implementation of corrective action plans
- review quarterly meeting planner survey results and participate in corrective action implementation to address service challenges
- attend and participate in all pertinent meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter