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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $21.75
Work Schedule
Standard Hours
Benefits
Paid medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
Professional development opportunities
Employee Discounts
Job Description
Our establishment operates two distinct but connected properties: the Hampton Inn and Home2 Suites by Hilton located in the vibrant town of Smithfield, North Carolina. Both properties are part of Hilton's widely recognized portfolio, known for providing welcoming and comfortable accommodations paired with exceptional guest service. These hotels serve a broad demographic of travelers including business guests, families, and tourists, offering quality amenities and conveniences designed to meet modern travelers’ needs. The company culture prioritizes servant leadership, a team-oriented environment, and continuous professional development, making it an exciting and dynamic workplace for hospitality professionals.
The opportunity at ... Show More
The opportunity at ... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hotel management or related field
- Strong communication and leadership abilities
- Proficiency with hotel management software
- Ability to multitask and manage multiple teams
- Valid driver’s license
- Availability to work flexible hours including weekends and holidays
- Commitment to fostering a positive team environment
Job Qualifications
- Experience in hospitality management or related field
- Strong leadership and interpersonal skills
- Proficient in hotel management software and systems
- Excellent verbal and written communication skills
- Ability to manage multiple priorities effectively
- Knowledge of Hilton brand standards
- Commitment to servant leadership and team development
- Emotional intelligence and conflict resolution ability
- High school diploma or equivalent required
- Bachelor’s degree preferred
Job Duties
- Recruit, orient, and train new team members on technical systems along with hotel culture and values
- Build and improve workflow processes such as staff scheduling, supply ordering, and communications
- Tactfully coach team members by creating a transparent work environment where feedback is encouraged to drive high caliber performance
- Dream up ways of making the welcome experience magical then designing, testing, and implementing ideas
- Serve as ongoing role model for other property leaders and the Welcome Team at both hotels
- Serve as front office contact for Hilton and property champion for Hilton Honors and brand initiatives
- Maintain front office related brand standards for Hilton Worldwide
- Provide support and leadership to other hotel teams where needed
- Assist GM with administrative tasks that support the hotel
- Represent hotel during community engagements in Johnston County and beyond
- Prepare yourself through professional development to eventually step into the General Manager role
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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