Dual General Manager - LaQuinta Inn and ECHO Suites Springfield, MO (Franchise)
Job Overview
Employment Type
Full-time
Work Schedule
On-call
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401(k) with match
critical illness insurance
short term disability
long term disability
Life insurance
hospital indemnity
Daily Pay Option
Paid Time Off
Free telehealth program
Potential incentive bonus plan
cell phone stipend
Job Description
The franchised Echo Suites by Wyndham location in Springfield, Missouri is proud to be managed by Gibson Hotel Management, Inc., an award-winning and privately held hotel management, investment, and development company headquartered in Knoxville, Tennessee. Gibson Hotel Management has a well-established reputation for integrity, experience, and disciplined operations. The company is dedicated to creating successful and highly profitable assets while fostering a supportive and growth-oriented environment for its employees. Their commitment extends to providing outstanding guest experiences and upholding strong relationships with partners and communities. Echo Suites by Wyndham and LaQuinta Inn & Suites in Springfield are part of this... Show More
Job Requirements
- High school diploma or equivalent
- Experience in hospitality management preferred
- Strong leadership capabilities
- Excellent communication skills
- Ability to multitask and prioritize
- Problem-solving skills
- Availability to be on call 24/7
- Ability to maintain professionalism and positive attitude under pressure
Job Qualifications
- Degree in business administration, hospitality management or related field is preferred
- 2-4 years in hospitality management
- Strong leadership and team-building skills
- Excellent communication and interpersonal skills
- Highly organized with excellent attention to detail
- Positive attitude
- Team player
Job Duties
- Make sure front desk staff, executive housekeeper, housekeepers, maintenance person, and van drivers perform as specified in their job descriptions
- Coach and counsel staff, hire and fire appropriately in accordance with forecast
- Remind front desk clerks daily of marketing duties such as discount coupons, referring to other hotels, marking all walkouts, franchisor promotional items, courtesy call backs, and new commercial customer accounts
- Take personal ownership for daily hotel operations and quality of service delivered
- Create a productive working environment for employees
- Maintain a positive attitude during interactions with guests, vendors, and employees
- Deal with employees and guests in a fair and consistent manner
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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