Dual Front Desk Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
wellness tools
Referral bonuses
401(k) with Company Match
Healthcare concierge
Leadership development
Tuition Reimbursement
discounts on hotel rooms, dining, and travel experiences

Job Description

White Lodging is a prominent hospitality company that specializes in developing and operating a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants located in some of the best cities across the United States. With a strong emphasis on creating memorable guest experiences, White Lodging understands that hospitality is all about how you make people feel. This core belief guides their operations as they strive to foster environments where both guests and employees can thrive. The company maintains a reputation for excellence through its commitment to quality service and its ability to cultivate workplace cultures that empower individuals to perform... Show More

Job Requirements

  • prior leadership or supervisory experience
  • passion for service with a positive, can-do attitude
  • desire to develop and coach associates
  • ability to creatively problem solve and execute strategy
  • excellent communication and interpersonal skills
  • strong organizational and multitasking abilities

Job Qualifications

  • prior leadership or supervisory experience
  • experience with a specific brand hotel or upscale property is a bonus
  • a passion for service with a positive, can-do attitude
  • desire to develop and coach associates and create a thriving team environment
  • ability to creatively problem solve and execute against strategy to deliver results

Job Duties

  • carry out all daily shift operations of the Front Office department
  • provide leadership, training and shift flow management while coaching front desk agents and supervisors
  • create proactive hiring plans and assist in hourly interviews
  • provide the highest quality of service to guests and ensure associates do the same
  • act as an ambassador of the establishment
  • perform hands-on duties as needed such as financials, payroll, scheduling

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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