Marriott International, Inc logo

Dual Director-Services

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $66,000.00 - $86,000.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Career development programs
Bonuses

Job Description

Courtyard by Marriott Newark Elizabeth is part of the renowned Marriott International portfolio, a global leader in the hospitality industry known for its commitment to exceptional guest experiences and employee satisfaction. Located at 87 International Blvd, Elizabeth, New Jersey, this hotel is designed to meet the diverse needs of travelers, particularly business guests, by offering a blend of comfort, convenience, and quality services. Marriott International prides itself on fostering an inclusive workplace where diversity in culture, talent, and experience is celebrated, making it an empowering environment for employees to grow and succeed.

This position is a full-time Management ro... Show More

Job Requirements

  • high school diploma or GED
  • 2 years experience in housekeeping or related field
  • or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • ability to manage and lead a team effectively
  • excellent communication skills
  • strong organizational skills
  • ability to handle guest complaints professionally
  • budgeting and financial management skills
  • knowledge of housekeeping policies and procedures

Job Qualifications

  • high school diploma or GED
  • 2 years experience in housekeeping or related professional area
  • or 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required with degree
  • strong communication skills
  • leadership and team management abilities
  • knowledge of cleaning standards and procedures
  • budgeting and cost control experience
  • customer service focus

Job Duties

  • maintain strong working relationship with Front Office to ensure effective communications for operational issues
  • obtain list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
  • inventory stock to ensure adequate supplies
  • ensure guestrooms, public space and employee areas are cleaned according to operating standards
  • ensure compliance with all housekeeping policies, standards and procedures
  • initiate and maintain an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds
  • supervise and approve the budgeting and ordering of guestroom and cleaning supplies
  • manage areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports
  • respond to and handle guest problems and complaints effectively
  • develop goals and expectations for direct report managers

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: