Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Paid Time Off
401(k) with Company Match
wellness tools
Referral bonuses
leadership development opportunities
Tuition Reimbursement
Discounts on hotel rooms, dining, and other travel/entertainment experiences
Job Description
White Lodging is a premier hospitality company known for developing and operating an impressive portfolio of award-winning hotels, rooftop bars, and restaurants across some of the most desirable cities to live in the United States. With a strong commitment to excellence and guest service, White Lodging not only focuses on the quality of its properties but also emphasizes the importance of the guest experience, believing that hospitality is about how you make people feel. The company’s reputation is built on its dedication to superior service standards, fostering a welcoming atmosphere for guests, and maintaining an exceptional workplace for employees.Show More
Job Requirements
- Previous front office leadership experience
- Strong communication and problem-solving skills
- Ability to develop and motivate teams
- Experience with hotel systems (PMS, POS)
- Understanding of front office procedures
- Proven ability to drive performance results
- Commitment to upholding hospitality standards
Job Qualifications
- Previous front office leadership experience, preferably in a full-service hotel environment
- Strong communication and problem-solving skills with a focus on guest and associate satisfaction
- Ability to develop and motivate teams while managing multiple operational priorities
- Experience with hotel systems (PMS, POS) and strong understanding of front office procedures
- Proven ability to drive performance results and uphold hospitality standards
Job Duties
- Oversee Front Desk, PBX, Bell, and Concierge operations to ensure seamless guest service delivery
- Develop and implement department strategies that improve financial performance and guest satisfaction
- Lead and mentor front office leadership team, including coaching, performance evaluations, and associate development
- Ensure adherence to White Lodging policies and procedures, guest service standards, and brand requirements
- Collaborate with other departments to drive alignment and communication for an optimal guest experience
- Monitor and analyze guest service scores and implement corrective actions to continuously improve results
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: