Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $69,000.00 - $79,000.00
Work Schedule
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Paid Time Off
401(k) with Company Match
wellness tools
Referral bonuses
Leadership development
Tuition Reimbursement
Employee Discounts
Job Description
White Lodging is a renowned hospitality company that develops and operates a diverse portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants located in some of the most vibrant and desirable cities across the United States. Known for its commitment to exceptional guest experiences, White Lodging prides itself on creating environments where both guests and employees feel valued and appreciated. The company’s focus on quality and service excellence has firmly established it as a leading player in the hospitality industry, blending innovative management strategies with strong brand standards to deliver top-tier hotel and dining experiences in premier locations.
White Lodgin... Show More
White Lodgin... Show More
Job Requirements
- Previous front office leadership experience
- Strong communication skills
- Problem-solving skills
- Ability to develop and motivate teams
- Experience with hotel systems (PMS, POS)
- Understanding of front office procedures
- Ability to drive performance results and uphold hospitality standards
Job Qualifications
- Previous front office leadership experience, preferably in a full-service hotel environment
- Strong communication and problem-solving skills with a focus on guest and associate satisfaction
- Ability to develop and motivate teams while managing multiple operational priorities
- Experience with hotel systems (PMS, POS) and strong understanding of front office procedures
- Proven ability to drive performance results and uphold hospitality standards
Job Duties
- Oversee front desk, PBX, bell, and concierge operations to ensure seamless guest service delivery
- Develop and implement department strategies that improve financial performance and guest satisfaction
- Lead and mentor front office leadership team, including coaching, performance evaluations, and associate development
- Ensure adherence to White Lodging policies and procedures, guest service standards, and brand requirements
- Collaborate with other departments to drive alignment and communication for an optimal guest experience
- Monitor and analyze guest service scores and implement corrective actions to continuously improve results
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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