Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $69,000.00 - $79,000.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Paid Time Off
401(k)
wellness tools
Referral bonuses
Leadership development
Tuition Reimbursement
Discounts on travel and dining
Job Description
White Lodging is a renowned hospitality company that specializes in developing and operating a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants across some of the most desirable cities in the United States. The company prides itself on its commitment to exceptional guest experiences and fostering a positive work environment for its associates. With a focus on service excellence, White Lodging has established itself as a leader in the hospitality industry by delivering quality accommodations and memorable guest interactions.
As a full-service hospitality enterprise, White Lodging offers a dynamic and supportive workplace where innovation, teamwork, and leadership are en... Show More
As a full-service hospitality enterprise, White Lodging offers a dynamic and supportive workplace where innovation, teamwork, and leadership are en... Show More
Job Requirements
- Previous front office leadership experience
- Strong communication and problem-solving skills
- Ability to develop and motivate teams
- Experience with hotel systems such as PMS and POS
- Strong understanding of front office procedures
- Proven ability to drive performance results
- Commitment to uphold hospitality standards
Job Qualifications
- Previous front office leadership experience, preferably in a full-service hotel environment
- Strong communication and problem-solving skills with a focus on guest and associate satisfaction
- Ability to develop and motivate teams while managing multiple operational priorities
- Experience with hotel systems such as PMS and POS
- Strong understanding of front office procedures
- Proven ability to drive performance results and uphold hospitality standards
Job Duties
- Oversee Front Desk, PBX, Bell, and Concierge operations to ensure seamless guest service delivery
- Develop and implement department strategies that improve financial performance and guest satisfaction
- Lead and mentor front office leadership team, including coaching, performance evaluations, and associate development
- Ensure adherence to White Lodging policies and procedures, guest service standards, and brand requirements
- Collaborate with other departments to drive alignment and communication for an optimal guest experience
- Monitor and analyze guest service scores and implement corrective actions to continuously improve results
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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