Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $83,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Performance bonus
Professional development opportunities
Safe working environment
Job Description
Peregrine Hospitality is a distinguished hospitality management company renowned for operating world-class resorts and hotels that uphold exceptional standards of service and guest satisfaction. Among its notable properties are the AC Hotel and Courtyard by Marriott Clearwater Beach in Florida, both of which are celebrated for their commitment to delivering outstanding guest experiences in a dynamic and competitive hospitality market. As a company, Peregrine Hospitality places a strong emphasis on integrity, professionalism, and continuous improvement in all aspects of hotel operations. They pride themselves on cultivating a positive work environment that empowers their team members to thrive and grow their... Show More
Job Requirements
- Bachelor's degree or equivalent combination of education and experience
- minimum 3 years of resort/hotel management experience
- ability to work flexible scheduled shifts based on business needs
- must be able to lift and/or carry up to 40 pounds frequently
- ability to stand and walk for extended periods of time
- ability to hear, understand and communicate orally and in writing
- ability to bend, twist, push, pull, stoop, and kneel
Job Qualifications
- Bachelor's degree or equivalent combination of education and experience
- minimum 3 years of resort/hotel management experience
- Hilton experience is a plus
- excellent communication, follow-up, and organizational skills
- strong computer skills and proficiency in Microsoft Office
- strong leadership skills and the ability to apply them in a dynamic environment
- ability to read, comprehend, and write instructions, correspondence, reports, and memos
- ability to communicate verbally and electronically with guests, management, co-workers
- ability to effectively present information to associates, management, guests, members, marina tenants, and the public in one-on-one and group situations
- ability to define problems, collect data, establish facts, and draw valid conclusions
- ability to understand guest service needs
- proactive and possess a creative, positive, and focused vision
- maintain confidentiality and sensitive information
Job Duties
- Assisting the operational and financial management of the property
- verifies that all brand standards are being maintained in each area of the property
- verifies that all team members meet or exceed all brand requirements
- manages the operation of all property departments
- maintains current licenses and permits as prescribed by local, state, and federal agencies
- provides a safe working environment in compliance with OSHA/MSDS
- reviews financial statements, sales, and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
- complies with all corporate accounting procedures
- performs required annual quality audit with General Manager
- supports the management and development of departmental teams
- stays readily available/approachable for all employees
- extends professionalism and courtesy to employees at all times
- leads by example demonstrating self-confidence, energy, and enthusiasm
- assists/teaches team managers scheduling against guest and hours/occupied room goals
- makes sure staffing levels are appropriate to exceed guest expectations
- sets clear performance expectations with the General Manager
- assists team supervisors with constructive coaching and counseling
- solicits feedback for continuous improvement
- manages the guest experience by extending professionalism and courtesy to guests at all times
- motivates and encourages staff to solve guest and employee-related concerns
- provides excellent customer service by being readily available/approachable to all guests
- takes proactive approaches when dealing with guest concerns
- assists employees in understanding guests' ever-changing needs and expectations and how to exceed them
- verifies that orientations for new team members are thorough and completed in a timely fashion
- takes proactive approaches when dealing with employee concerns
- performs other duties as assigned and needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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