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Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $19.25 - $28.85
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Work Schedule

Standard Hours
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid Time Off
short-term disability
long-term disability
paid life insurance
401(k) retirement plan
Employee stock purchase plan
vehicle purchase discounts
wellness programs
Lithia Learning Center

Job Description

Driveway is an innovative digital retail arm of Lithia & Driveway (LAD), specializing in transforming the car buying and selling experience into a seamless, convenient, and pressure-free process. Based at the L0397 Driveway Home Office, the company leverages technology and a vast network of nearly 300 dealerships across the United States to blend human touch with digital efficiency. This results in an enjoyable, transparent, and smooth car ownership journey for customers. Driveway is deeply rooted in innovation and values its people, constantly striving to push the automotive retail industry forward by removing complications and elevating customer satisfaction. The company prides... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to acquire and maintain a notary commission
  • Proficient knowledge of vehicle products and features
  • Excellent communication skills
  • Strong attention to detail
  • Ability to manage time effectively
  • Willingness to undergo intensive training
  • Ability to navigate customer acquisition process
  • Ability to use online portals and valuation tools
  • Customer service experience preferred
  • Valid driver’s license and reliable transportation

Job Qualifications

  • Strong attention to detail
  • Excellent communication skills
  • Sense of urgency
  • Active listening
  • Critical thinking
  • Time management
  • Proficient vehicle product knowledge

Job Duties

  • Facilitate online vehicle acquisition sales via an online portal
  • Maintain customer appointment calendar
  • Educate customers on process
  • Maintain marketplace reports
  • Provide an excellent customer experience while completing thorough vehicle inspections
  • Execute vehicle acquisition paperwork
  • Maintain excellent communication with team and store leadership
  • Use online valuation tools to purchase or valuate customer vehicle
  • Troubleshoot any customer needs or concerns
  • Navigate customer through vehicle acquisition process
  • Complete required paperwork with customer
  • Acquire and maintain a notary commission
  • Go under intensive training to ensure up to date knowledge of all brands products and features
  • Other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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