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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $19.25 - $28.85
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid Time Off
short-term disability
long-term disability
paid life insurance
401(k) retirement plan
Employee stock purchase plan
Learning and Development Programs
vehicle purchase discounts
wellness programs
Job Description
Driveway is the digital retail arm of Lithia & Driveway (LAD), specializing in revolutionizing the car buying and selling experience by combining technology with human touch. With a network of nearly 300 dealerships across the United States, Driveway is leading the way in providing a convenient, transparent, and enjoyable car ownership journey. The company prides itself on innovation, customer-centric service, and continuously driving forward to improve the automotive retail industry. Driveway eliminates the traditional hassles of car shopping such as haggling and pressure and allows customers to complete their transactions from the comfort of their own homes. This modern approach... Show More
Job Requirements
- High school diploma or equivalent
- Ability to obtain and maintain a notary commission
- Valid driver’s license and clean driving record
- Strong communication skills
- Ability to work flexible hours including weekends
- Basic proficiency with computers and online portals
- Ability to complete training for product knowledge
- Customer service experience preferred
Job Qualifications
- Strong attention to detail
- Excellent communication skills
- Sense of urgency
- Active listening
- Critical thinking
- Time management
- Proficient vehicle product knowledge
Job Duties
- Facilitate online vehicle acquisition sales via an online portal
- Maintain customer appointment calendar
- Educate customers on process
- Maintain marketplace reports
- Provide an excellent customer experience while completing thorough vehicle inspections
- Execute vehicle acquisition paperwork
- Maintain excellent communication with team and store leadership
- Use online valuation tools to purchase or valuate customer vehicle
- Troubleshoot any customer needs or concerns
- Navigate customer through vehicle acquisition process
- Complete required paperwork with customer
- Acquire and maintain a notary commission
- Go under intensive training to ensure up to date knowledge of all brands products and features
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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