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Job Overview
Job Description
The facility is a professional healthcare or residential center committed to serving its residents, guests, and visitors with the utmost care and respect. As a reputable organization, it maintains high standards in communication, assistance, and safety, focusing on providing a welcoming and efficient environment for all individuals who enter its premises. The organization emphasizes compliance with privacy regulations such as HIPAA, ensuring confidentiality and security of sensitive information. The role offered is a dynamic position involving a combination of front desk reception duties and transportation assistance, tailored to support the operational needs of the facility effectively.
This position involv... Show More
This position involv... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in a similar position is preferred
- Ability to perform physical tasks including assisting residents in and out of vehicles
- Must have reliable transportation
- Ability to handle confidential information responsibly
- Strong organizational skills
- Flexible schedule including availability for special occasions
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or administrative role preferred
- Experience assisting elderly or disabled individuals is an advantage
- Basic knowledge of HIPAA guidelines
- Ability to use office equipment and basic computer skills
- Strong communication and interpersonal skills
- Ability to manage multiple tasks efficiently and reliably
Job Duties
- Professionally answer all incoming calls to the facility
- Greet and assist all guests of the facility
- Give directions/information to visitors, guests, residents, sales representatives, etc.
- Issue and collect identification badges as representatives sign in/out
- Assist with administrative duties as directed (includes typing, filing, posting accounts, etc.)
- Secure passengers’ wheelchairs to restraining devices to stabilize wheelchairs during trip
- Assist disabled and/or elderly residents in and out of vehicle and in and out of buildings and doctor’s offices when appropriate
- Assist all departments in the delivery and pick-up of work items including x-rays, pharmaceuticals, medical records, mail, etc., while adhering to HIPAA guidelines
- Clean and service vehicle
- Report all vehicle repairs and/or unsafe or hazardous situations immediately to supervisor
- Remain flexible and available for special occasions and special schedules
- Use tact and understanding with facility personnel, residents, family members, and outside community contacts
Job Qualifications
Experience
No experience required
Job Location
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