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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health savings account
Dental Insurance
Health Insurance
Pet insurance
Employee assistance program
Disability insurance
401(k) matching
Paid Time Off
Vision Insurance
Life insurance
Job Description
SPS Global is a leading outsourcing solutions provider known for leveraging Intelligent Automation technologies such as Artificial Intelligence and Robotic Process Automation to deliver outstanding service across more than 22 countries worldwide. In North America, SPS specializes in Mailroom Management—both physical and digital—and Office Services that include Reception, Lobby Concierge, and Conference Room Management. The company also offers advanced Document Processing Services that utilize cutting-edge technologies tailored to industries including banking, insurance, legal, higher education, advertising, and a broad spectrum of professional services. Serving numerous Fortune 500 companies, SPS is dedicated to maintaining high service standards and providing exciting career... Show More
Job Requirements
- High school diploma or equivalent
- current state-issued driver’s license with a clean driving record
- ability to safely operate a company motor vehicle
- strong organizational and time management skills
- excellent verbal and written communication skills
- ability to multitask and work independently
- basic computer proficiency and ability to learn required systems
- professional appearance and adherence to company policies
Job Qualifications
- High school diploma or equivalent
- current state-issued driver’s license with a clean driving record
- ability to safely operate a company motor vehicle
- strong organizational and time management skills
- excellent verbal and written communication skills
- ability to multitask and work independently
- basic computer proficiency and ability to learn required systems
- professional appearance and adherence to company policies
- 2+ years of related work experience preferred
- working knowledge of MFD equipment preferred
- experience with shipping and receiving procedures preferred
- familiarity with validating packing slips and handling materials accurately preferred
Job Duties
- Travel a predefined courier route via company vehicle to deliver mail and parcels
- perform scheduled pick-ups and deliveries by accurately following maps and written instructions
- maintain detailed logs and time stamps for all items received and delivered
- support chain-of-custody requirements in accordance with operating procedures
- respond to client requests accurately and ensure timely order fulfillment
- complete all required paperwork in a timely, accurate, and legible manner
- operate company vehicles safely and in compliance with state and company standards
- follow company protocol in the event of an accident and/or injury
- maintain vehicle condition through routine servicing including oil changes, tire rotation, fluid checks, refueling
- ensure vehicle cleanliness and readiness for daily operation
- deliver 5-star customer service in all forms of communication
- follow Operational Service Excellence performance standards
- build professional relationships with customers and internal teams
- maintain professionalism and composure when handling sensitive inquiries
- determine when additional support is required for complex requests
- proactively seek additional work during downtime
- provide front- or back-office coverage as needed
- assist with shipping and receiving procedures
- validate packing slips for accuracy of incoming and outgoing materials
- train backup personnel and provide guidance on policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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