Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.75 - $24.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
employee wellness program
Job Description
Roberts Hawaii, Inc. is a well-established transportation company with a focus on providing safe, reliable, and courteous service across multiple island locations. Known for its extensive subsidiary network and commitment to safety, Roberts Hawaii supports travel and tourism throughout the islands by operating a variety of transportation divisions, including tours, express shuttles, school buses, and airport transfers. The company values excellence, safety, and customer service, making it a leading name in Hawaii's transportation sector, where it continuously fosters a culture of safety, professionalism, and community engagement among its staff and clientele.
The Trainer role within Roberts Hawaii's Operations Depar... Show More
The Trainer role within Roberts Hawaii's Operations Depar... Show More
Job Requirements
- 4-10 years related experience or training or equivalent combination of education and experience
- Valid Type 3 Driver's License
- Able to obtain CDL B or higher with P endorsement within three months of hire
- Must be able to work various shifts including weekends, afternoons, evenings, and holidays
- Working knowledge of island geography including history, streets, and hotels
- Ability to read and interpret safety rules, operating and maintenance instructions, and manuals
- Effective public speaking skills
- Able to type reports and correspondence
- Basic math skills including addition, subtraction, multiplication, and division
- Problem-solving skills including data collection and fact-finding
- Ability to manage a diverse group of people
- Strong verbal and written communication skills
- Proficient computer skills and adaptability to new technologies
- Ability to make timely and sometimes difficult decisions
- Leadership skills with ability to motivate, coach, and mentor employees
- Target and achieve results
- Ability to prioritize tasks and accept accountability
- Medium work physical demands including occasionally lifting up to 50 pounds
- Ability to stand, walk, and sit for extended periods
- Ability to travel for meetings including interisland travel
- Good oral communication and listening skills
- Visual acuity to operate motor vehicles
- Ability to work both inside and outside in various environmental conditions
- Some remote work capability
Job Qualifications
- Possesses valid CDL B or A license
- Eligible to obtain an S endorsement
- Able to obtain CDL B with P and S endorsements within 3 months of hire
- Meets physical requirements to pass D.O.T. physical with company physician
- Meets Functional Capacity Exam requirements
- Demonstrates effective coaching and performance development skills
- Meets all essential job function qualifications
- Qualified to conduct CDL Phase 1 and 2 training for school bus and motor coach vehicles
- Qualified for Express Shuttle and Airport Shuttle training
- Qualified for Behind the Wheel training on all vehicle types
- Proficient in Microsoft PowerPoint, Excel, Email, and Word
- Supervisory experience including conducting investigations, coaching, and disciplinary actions
- Experience training new trainers
- Experienced in setting safety and service standards
- Skilled in delivering training on tour science and other specialized courses
Job Duties
- Prepares classroom and office for daily training
- Prepares materials for classroom use including handouts, tests, and videos
- Administers tests to trainees
- Prepares daily training agendas
- Produces company IDs for new or replacement employees
- Communicates with various departments and reports key performance indicator data
- Represents the company at recruitment events and hires employees
- Attends all meetings
- Utilizes Microsoft Office tools including PowerPoint, Excel, Outlook, and Word for training and reporting
- Sets ground rules for training including punctuality, attire, and materials
- Provides training for obtaining CDL Class B with Passenger and S endorsements
- Presents Defensive Driving Course
- Conducts Red Cross CPR, AED, and First Aid training
- Participates in driver surveillance to ensure compliance with DOT and company policies
- Evaluates driver performance across transportation divisions
- Instructs Customer Service and Tour Classes to improve service standards
- Conducts weekly field observations
- Delivers remedial training sessions for drivers needing improvement
- Conducts monthly tailgate meetings
- Executes road evaluations
- Trains all courses offered by the safety department
- Sets a safety example for the company
- Engages with drivers and aides fostering positive safety cultures
- Collaborates with multiple departments as a support unit
- Relocates buses as needed
- Fills in for dispatch
- Performs driving duties as required
- Covers for other trainers
- Performs additional duties as assigned or requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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