Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Professional development opportunities
Job Description
The Cooper Hotel is a distinguished luxury hotel located in Charleston, renowned for its impeccable service, elegant accommodations, and dedication to offering guests an authentic Southern hospitality experience. As a Forbes Travel Guide recommended property, The Cooper Hotel emphasizes the highest standards of guest care and comfort, blending world-class amenities with the historic charm of Charleston, South Carolina. Known for its exceptional attention to detail and personalized service, this boutique hotel offers a refined atmosphere that appeals to discerning travelers seeking both relaxation and cultural immersion. The establishment is committed to maintaining an environment where every guest feels valued and... Show More
Job Requirements
- Minimum 2 years of professional driving experience
- Valid South Carolina driver’s license with a clean driving record
- Impeccable grooming and personal presentation
- Deep knowledge of Charleston's streets, landmarks, and cultural destinations
- Strong communication and interpersonal skills
- Ability to maintain confidentiality, poise, and decorum
- Ability to sit and drive for extended periods and assist guests with luggage up to 50 lbs
- Availability to work evenings, weekends, holidays, and flexible shifts
- Ability to safely operate a luxury vehicle in varying weather and traffic conditions
- Ability to resolve problems, handle conflict, and make effective decisions under pressure
- Good hearing for effective communication with colleagues, guests, and stakeholders
Job Qualifications
- Minimum 2 years of professional driving experience
- Luxury hotel, private chauffeur, or limousine experience preferred
- Valid South Carolina driver’s license with a clean driving record
- Impeccable grooming and personal presentation in line with Forbes 5-Star expectations
- Deep knowledge of Charleston's streets, landmarks, fine dining, and cultural destinations
- Strong communication and interpersonal skills with a service-first attitude
- Ability to maintain confidentiality, poise, and decorum in all interactions
Job Duties
- Transport guests safely and efficiently in the hotel’s luxury house car to pre-approved destinations, including restaurants, shops, event venues, and nearby attractions
- Open doors, assist with luggage, and provide an elegant and comfortable ride experience
- Anticipate guest needs, offering bottled water, amenities, or insights into local landmarks and culture when appropriate
- Deliver personalized service by remembering guest preferences, names, and return visits
- Ensure the vehicle is meticulously clean, well-maintained, fueled, and stocked with amenities (e.g., water, mints, sanitizers, phone chargers)
- Conduct daily vehicle inspections and promptly report any maintenance or safety concerns to management
- Adhere to all traffic laws, safety regulations, and internal protocols to guarantee a smooth and professional ride
- Engage guests with warmth, respect, and professionalism, always maintaining a high level of discretion and confidentiality
- Handle VIPs, celebrities, and high-profile guests with the utmost care and confidentiality
- Provide accurate information about the hotel's offerings, Charleston’s attractions, and assist with recommendations when requested
- Work closely with the Concierge, Front Desk, Valet, and Bell teams to ensure timely pickups and drop-offs
- Maintain accurate logs of transportation requests, routes, and timeframes to support scheduling and service tracking
- Manage multiple transport requests during high-demand periods, prioritizing efficiently while preserving service quality
- Ensure all guests are securely seated and seat belts are used when required
- Be familiar with emergency procedures in case of breakdown, accident, or inclement weather
- Remain calm and composed under pressure, demonstrating professionalism in all scenarios
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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