Drink Runner

Concord, NC, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $7.25 - $10.25

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Dental Insurance

Health Insurance

flexible schedule

401(k)

Vision Insurance

Job Description

Dave & Buster's is a unique entertainment and dining establishment that combines the excitement of an arcade with a full-service restaurant and bar. Known for its vibrant atmosphere, Dave & Buster's offers guests an unparalleled experience where fun and dining merge seamlessly. The brand has carved out a niche in the entertainment industry by providing a venue where people of all ages can enjoy great food, drinks, and interactive games in a lively, social environment. The company values team morale highly, recognizing that a warm, cooperative, and energetic staff are critical to delivering the all-out fun that Dave & Buster's promises its customers. This dedication to both guest experience and employee satisfaction makes Dave & Buster's an attractive place to work, especially for those looking for flexible scheduling to accommodate school, other jobs, or personal commitments.

The role open at Dave & Buster's is designed for individuals who thrive in fast-paced, engaging settings and have a flair for hospitality. As a drinks server, you will be the expert in ensuring all drinks served are visually appealing, correctly garnished, and delivered promptly to guests. This position is pivotal in contributing to the overall guest experience, as timely and quality drink service plays a major part in how guests perceive their visit. Your responsibilities extend beyond delivering drinks; you will also maintain the cleanliness and stock of service stations, support your team to ensure efficiency, and help foster a fun and welcoming atmosphere.

Working as a drinks server at Dave & Buster's means becoming part of a team that values communication, prompt problem-solving, and dedication to hospitality. The job requires close coordination with other team members and supervisors to maintain high standards of service while adhering to company protocols for safety and guest satisfaction, including alcohol awareness and sanitation procedures. With a salary range starting at $7.25 up to $10.25 per hour, this position offers competitive pay along with the chance to be part of a dynamic environment.

Dave & Buster's also takes care of its employees through a comprehensive benefits package including medical, dental, vision coverage, and a 401K savings plan. Furthermore, team members enjoy perks like free games, enhancing the fun-centric work culture. For those passionate about creating memorable guest experiences in a lively, ever-changing environment, this drinks server position at Dave & Buster's is an excellent opportunity to grow, contribute, and have fun while working.

Job Requirements

Must be at least 18 years of age
Ability to work days, nights and/or weekends as required
Ability to work in noisy, fast paced environment with distracting conditions
Ability to read and write handwritten notes
Ability to lift and carry up to 30 pounds
Ability to move about facility and stand for long periods of time
Must walk or stand 100 percent of shift
Ability to reach, bend and stoop frequently

Job Qualifications

High school diploma or equivalent
Prior experience in food and beverage service preferred
Ability to communicate effectively with guests and team members
Knowledge of alcohol awareness procedures
Ability to maintain cleanliness and sanitation standards
Strong interpersonal skills
Ability to work in a fast-paced environment
Basic math and money handling skills
Ability to stand and move for long periods
Ability to read and write in English

Job Duties

Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
Create a warm, fun atmosphere for guests and team members
Adhere to company’s sanitation procedures
Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
Assess guest demeanor and identify when behavior should be called to the attention of a manager
Make and deliver non-alcoholic drinks to guests
Ensure all drinks are properly garnished and deliver trays to designated tables and other sections as needed
Assist in clearing away dishes and glassware, and refilling beverages as needed
Assist in bussing and resetting tables as needed
Restock and prepare supplies for shift change or close
Assist in ongoing guest satisfaction by checking back after delivery of drinks and responding to guest needs in a timely manner
Maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
Work quickly and efficiently adhering to “full hands in, full hands out” philosophy
Assist other team members as needed or as business dictates
Keep station clean, set up and take down station tables appropriately
Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency
Communicate effectively with guests to generate enthusiasm about the D&B experience
Read and communicate in English
Listen to hear guests’ orders and needs, and communicate with guests verbally and with other team members
Dress in proper dress code, looking neat, clean and professional at all times
Must be at least 18 years of age