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Potawatomi Casino Hotel

Dream Dance Steakhouse Server Assistant

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $7.25
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Tips
Paid Time Off
Employee Discounts
Training and Development
flexible scheduling
Career advancement opportunities

Job Description

Dream Dance Steakhouse is a vibrant dining establishment known for delivering an exceptional guest experience in a fast-paced and high-energy environment. As part of a larger hospitality group that includes a casino and various entertainment venues, Dream Dance Steakhouse combines fine dining with exciting entertainment, creating a unique atmosphere that caters to diverse guests. The restaurant prides itself on providing top-quality food and outstanding customer service, establishing itself as a favorite destination for both locals and visitors. Working at Dream Dance Steakhouse means becoming part of a team dedicated to excellence, innovation, and guest satisfaction.

The role of a Ser... Show More

Job Requirements

  • High school diploma or equivalent
  • six months of related experience preferred
  • experience with point-of-sale (POS) systems preferred
  • ability to achieve Responsible Alcohol and ServSafe certifications within 90 days
  • ability to maintain discretion in handling confidential information
  • ability to interact professionally with customers and team members
  • flexibility to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays
  • physical ability to stand, walk, climb, balance, stoop, kneel, crouch, and move for duration of scheduled shifts
  • ability to lift or move objects up to 20 pounds regularly and up to 60 pounds occasionally
  • specific vision abilities including close, distance, peripheral vision, depth perception, and focus adjustment

Job Qualifications

  • High school diploma or equivalent preferred
  • six months of related experience preferred
  • experience with point-of-sale systems preferred
  • ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days
  • ability to maintain discretion in handling confidential information
  • ability to interact with customers and team members in a professional manner
  • ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays
  • physical ability to stand and walk for prolonged periods in a fast-paced environment
  • ability to use hands to handle objects, tools, or controls
  • ability to lift up to 20 pounds regularly and up to 60 pounds occasionally
  • specific vision abilities including close, distance, peripheral vision, depth perception, and the ability to adjust focus

Job Duties

  • Greet guests with a friendly expression of acknowledgement to establish rapport and increase guest confidence
  • assess, anticipate, and attend to guest needs or concerns in a prompt and courteous manner
  • assist servers by examining plating, portioning, temperature, and garnishing of completed food orders
  • review orders for accuracy
  • deliver food to guests
  • use point-of-sale system to accurately enter orders, dispense correct change, and process credit card and other transactions
  • ensure proper procedures are followed for handling of financial transactions including balancing bank to sales report
  • clear and clean tables after guest service
  • refill water glasses and remove discarded debris and used tableware from tables throughout service
  • take all dirty dishes including plates, bowls, glassware, silverware, and trays to dish tank
  • maintain a clean, well-stocked, and safe working environment
  • empty trash cans as needed
  • maintain complete knowledge of restaurant menu items, beverage selections, specials, promotions, events, and policies
  • maintain complete knowledge of the casino promotions, special events, answering guest inquiries, and providing directions
  • work in other venues as assigned based on business need
  • perform job duties in full compliance with departmental internal controls, policies, procedures, and regulations
  • perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.