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Aimbridge Hospitality

DoubleTree Norwalk - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.90 - $19.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Doubletree Hotel Los Angeles Norwalk is a premier hospitality establishment situated just 6 miles from the vibrant Knott's Berry Farm Amusement Park. This hotel is renowned for offering a relaxing environment complete with amenities such as an outdoor pool, hot tub, and a well-equipped gym. Guests can enjoy spacious rooms featuring 32-inch flat-screen TVs with cable and video games, free Wi-Fi, comfortable seating areas, and handy desks. The accommodations also include convenient touches like coffee makers and ironing facilities to ensure a comfortable and productive stay. Dining options include an on-site bar and restaurant serving a mix of Italian and... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Knowledge of hotel management software
  • Strong communication skills
  • Ability to multitask effectively
  • Problem-solving aptitude
  • Customer service orientation

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software
  • Proficiency in Microsoft Office suite
  • Excellent communication and interpersonal skills
  • Ability to multitask and problem-solve under pressure

Job Duties

  • Greet guests warmly and check them in efficiently
  • Manage guest inquiries and requests promptly
  • Handle reservations and coordinate with other departments
  • Process check-outs and financial transactions accurately
  • Resolve guest complaints and problems quickly
  • Maintain organized and smooth front desk operations
  • Communicate effectively with guests and hotel staff

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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