Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Join our dynamic team as a Front Desk Agent at the Doubletree Hotel New Orleans Airport, a premier hotel located just one mile from Louis Armstrong New Orleans International Airport. Our establishment is renowned for offering guests a welcoming atmosphere enhanced by outstanding service, complemented by amenities such as free airport shuttles, an outdoor pool, a gym, and a 24-hour pantry market. We prioritize creating memorable experiences for our guests, offering them comfort through well-appointed rooms equipped with cable TV, free Wi-Fi, seating areas, desks, ironing facilities, and coffee makers. Our hotel also features a restaurant, business center, and meeting... Show More
Job Requirements
- High school diploma or equivalent
- experience in a hotel or related field preferred
- familiarity with hotel management software and Microsoft Office suite
Job Qualifications
- High school diploma or equivalent
- experience in a hotel or related field preferred
- familiarity with hotel management software and Microsoft Office suite
- strong verbal and written communication skills
- proven ability to deliver exceptional guest service and enhance guest satisfaction
Job Duties
- Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
- effectively convey information and ideas, and address guest inquiries and issues promptly
- evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
- manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
- work with and understand financial information, performing basic arithmetic functions as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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