Job Overview
Employment Type
Full-time
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k plan
Job Description
DoubleTree by Hilton Lubbock University Area is a distinguished hotel located just a block south of US-82, offering convenient accessibility to the Buddy Holly Performing Arts Center, the UMC Health System Hospital, and the Texas Tech University campus. This modern and welcoming establishment boasts a variety of amenities that cater to both business and leisure travelers, including an on-site restaurant and bar, complimentary WiFi, a free airport shuttle service, an indoor pool, a fitness center, room service, and more. As part of the globally recognized Hilton brand, DoubleTree focuses on delivering exceptional hospitality experiences, making every guest feel valued and... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Strong interpersonal and communication skills
- Ability to multitask and work under pressure
- Customer-oriented mindset
- Availability to work flexible shifts including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related hospitality field preferred
- Familiarity with hotel management software
- Proficient with Microsoft Office suite
- Strong communication skills
- Ability to multitask and manage time effectively
- Excellent customer service and problem-solving abilities
Job Duties
- Greet guests warmly and manage check-in and check-out processes
- Handle reservations, requests, and guest inquiries efficiently
- Communicate clearly with guests and hotel team members
- Resolve guest issues and provide quick, effective solutions
- Manage financial transactions accurately
- Maintain organized and efficient front desk operations
- Coordinate with other hotel departments to enhance guest experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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