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Aimbridge Hospitality

Doubletree Lansing - Convention Services Manager OEM

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical
Dental
Vision
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Aimbridge Hospitality is a prominent and fast-growing management company that specializes in hotel operations. They manage a diverse portfolio of properties encompassing a variety of hotel brands across global markets, excelling in delivering superior guest experiences and driving operational excellence. Known for their commitment to innovation and quality service, Aimbridge Hospitality fosters an environment where dedicated professionals can grow their careers in hospitality management. The company's focus includes strong community involvement and adherence to industry standards, making it a reputable employer within the hotel management field.

The Convention Services Manager plays a critical role within Aimbridge Hospitality's operational team, particularl... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous convention/event and catering sales experience preferred
  • Valid driver’s license for the applicable state
  • Developed verbal and written communication skills
  • Proficient in Microsoft Office
  • Ability to work independently and manage multiple tasks simultaneously
  • Strong organizational and presentation skills

Job Qualifications

  • High school diploma or equivalent required
  • Previous convention/event and catering sales experience preferred
  • Demonstrated creativity and knowledge of food and beverage/events desired
  • Must have a valid driver’s license for the applicable state
  • Must possess developed verbal and written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients
  • Experience with professional selling skills desired: opening, probing, supporting, closing
  • Must be proficient in general computer knowledge especially Microsoft Office products
  • Must be able to work independently and simultaneously manage multiple tasks
  • strong organization and presentation skills

Job Duties

  • Effectively attain assigned meeting planner satisfaction scores, revenue goals, as well as food and beverage goals
  • Proactively conduct solicitation calls, conduct tours, and entertain clients specific to needs respective to the assigned property
  • Monitor and evaluate trends within your market segment
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
  • Adheres to Aimbridge Hospitality’s established regulations, company standards, catering/meeting standards and related catering sales metrics
  • Develop a full working knowledge of the operations and policies of the hotel and applicable departments
  • Demonstrates ability to deliver banquet event orders on a timely basis (10 days) and ensure accuracy
  • Ensure changes are communicated timely to impacted departments/operations leaders
  • Maintain strong visibility in local community and industry organizations, as applicable
  • May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes, etc.
  • Attend daily/weekly/monthly meetings and any other functions required by management
  • Perform any other duties as requested by the General Manager or Director of Sales

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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