Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $25.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
employee dining discounts
Career development opportunities
Paid sick time
Employee assistance program
Commuter Benefits
dependent care benefits
Job Description
THE ONE GROUP is a globally recognized leader in vibe dining, known for its dynamic restaurant and nightlife experiences that redefine contemporary dining culture. As a multi-concept hospitality company, THE ONE GROUP operates premium venues including their flagship STK Steakhouse brand, which blends modern design, exceptional food, and vibrant atmospheres to deliver elevated dining experiences. The company prides itself on its commitment to quality, innovation, and creating memorable moments for guests worldwide through its portfolio of restaurants and lounges. THE ONE GROUP offers a comprehensive benefits package and inclusive work environment that fosters career growth and personal development, making it... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 3 years of experience in fine dining or hospitality leadership roles
- Proven proficiency with OpenTable or similar reservation systems
- Strong communication and organizational skills
- Ability to maintain composure and professionalism in high-pressure situations
- Flexibility to work varied shifts including evenings weekends and holidays
- Ability to lead and motivate a team effectively
Job Qualifications
- 3+ years of professional experience in a high-volume fine dining or hospitality environment preferably in a leadership or concierge-facing role
- Mastery of OpenTable and guest management systems
- Exceptional interpersonal problem-solving and communication skills
- Calm and composed under pressure with the ability to think critically and multitask
- Professional demeanor strong attention to detail and ability to lead by example
- Flexible availability including evenings weekends and holidays
Job Duties
- Oversee the host/hostess team and door operations ensuring seamless communication and flawless execution of guest flow
- Optimize dining room seating and coordinate table assignments to balance pace of service and reservation volume
- Manage and build reservation books via OpenTable ensuring optimal table turns and guest satisfaction
- Cultivate relationships with concierges booking agents and high-profile guests to enhance traffic and visibility
- Maintain and update guest profiles and notes to personalize guest experiences and build loyalty
- Ensure all guest-facing information including menus hours specials promotions is accurate and up to date online and in-venue
- Provide high-touch service to VIPs and returning guests ensuring they are recognized and cared for
- Monitor and engage with online guest feedback and reviews to uphold the STK brand reputation
- Perform opening and closing duties and act as the floor manager when needed
- Foster a team-oriented professional and fun environment at the front door and throughout the venue
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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