Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.33
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Employee Discounts
Professional Development
Job Description
PBS Facility Service is a leading provider of luxury residential building management and hospitality services based in Greenpoint, Brooklyn. Known for its commitment to excellence, PBS Facility Service specializes in delivering high-quality, attentive, and professional services aimed at enhancing the living experience for residents in upscale residential communities. The company prides itself on fostering safe, welcoming, and efficient environments where residents and guests feel valued and supported. As a full-time employer, PBS Facility Service offers a stable career opportunity with competitive benefits in the property management and hospitality sector, particularly in premium residential settings.
The role of Doorman and... Show More
The role of Doorman and... Show More
Job Requirements
- High school diploma or equivalent
- Prior hotel experience
- Experience in hospitality, concierge, doorman or customer service roles
- Strong communication skills
- Ability to handle multiple tasks and remain professional in a fast-paced environment
- Basic technology proficiency
- Ability to stand for extended periods
- Ability to perform light physical tasks
- Bilingual in English and Spanish preferred
Job Qualifications
- Prior hotel experience
- Experience in hospitality, concierge, doorman service, or customer service preferred
- Professional presence and strong communication skills
- Ability to work under pressure, handle multiple tasks simultaneously, and remain calm and professional
- Basic technology skills for visitor logs, communication apps, or building systems
- Ability to stand for long periods and perform light physical tasks
- Bilingual English and Spanish is helpful
Job Duties
- Greet residents and guests with courtesy, professionalism, and attentiveness
- Maintain a welcoming lobby environment that reflects PBS service standards
- Assist with resident inquiries, directions, amenity information, transportation requests, and daily needs
- Uphold the PBS tone guide for consistent, high quality customer service
- Monitor building entrances and verify all visitors, guests, and vendors
- Maintain accurate sign in procedures and follow building access protocols
- Ensure only authorized individuals enter the building
- Remain alert and report any suspicious activity or safety concerns immediately
- Support emergency response actions by following PBS protocols and building rules
- Maintain a clean, organized, and presentable lobby throughout the shift
- Coordinate with building management, superintendent, and PBS supervisors for resident needs or concerns
- Communicate service issues, incidents, or building updates through shift notes and reports
- Address resident concerns in a polite and solution focused manner
- Escalate matters that require management attention
- Maintain strong communication and teamwork with all PBS staff assigned to the site
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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