Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.27 - $24.36
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Career advancement potential
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company renowned for its expansive portfolio and innovative approach to hotel management. With over $15 billion in assets under management, Highgate commands a global presence with more than 400 hotels across North America, Europe, the Caribbean, and Latin America. The company has built a reputation over several decades by skillfully navigating the complex property cycle stages from planning and development to recapitalization and disposition. Highgate’s portfolio is diverse and thoughtfully curated, encompassing bespoke lifestyle hotel brands, established legacy brands, and unique independent hotels and resorts. This diversity enables them... Show More
Job Requirements
- High school diploma or equivalent
- valid driver’s license
- ability to work flexible, long hours
- ability to lift heavy objects up to 100 pounds
- ability to stand for entire shift
- strong communication skills
- ability to maintain friendly and courteous demeanor
- ability to handle and solve problems
- ability to multitask and prioritize
- commitment to attendance and hotel compliance
- willingness to cross-train
- maintain confidentiality
- initiative in guest service and operational needs
- adherence to uniform and grooming standards
Job Qualifications
- High school diploma or equivalent
- experience in a hotel or a related field preferred
- valid driver’s license for the applicable state
- flexible and long hours sometimes required
- ability to exert up to 100 pounds of force occasionally, 50 pounds frequently and 20 pounds constantly
- ability to stand during entire shift
- warm and friendly demeanor
- effective verbal and written communication skills
- attentive, friendly, courteous and service oriented manner
- effective listening and problem-solving skills
- ability to multitask and prioritize departmental functions
- ability to attend required meetings and trainings
- commitment to regular attendance
- high standards of personal appearance and grooming
- compliance with hotel standards and regulations
- productivity-oriented
- ability to handle problems proactively
- ability to understand and apply complex information
- willingness to cross-train
- ability to maintain confidentiality
- ability to show initiative
- ability to perform other duties as requested by management
Job Duties
- Load and unload luggage carts and assist guests with the tagging, storing and retrieving of luggage
- assist guests with cabs and other transportation requirements
- call the garage for valet cars, if applicable
- open vehicle and hotel doors and greet arriving and departing guests
- respond to guest questions and answer information on local attractions, events and daily activities in the hotel
- be aware of VIP and repeat guests
- greet them by name
- announce departing shuttles
- maintain cleanliness of motor entrance and front door
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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