Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
equal opportunity employment
Job Description
St. Regis Hotels & Resorts is a distinguished luxury hotel brand recognized for its timeless glamour and impeccable service standards. With a heritage that began in the early twentieth century with the iconic St. Regis hotel in New York, St. Regis has grown into a global portfolio of over 50 luxury hotels and resorts situated in the most prestigious locations worldwide. The brand prides itself on delivering exquisite, bespoke guest experiences characterized by a blend of classic sophistication, modern sensibility, and signature Butler Service. Known for its commitment to anticipatory service and attention to detail, St. Regis creates memorable stays... Show More
Job Requirements
- High school diploma or GED equivalent
- ability to lift or move objects weighing up to 50 pounds without assistance
- ability to stand, sit, or walk for extended periods
- willingness to work flexible hours
- ability to follow company policies and maintain professional appearance
- ability to communicate effectively with guests and team members
- physical ability to navigate uneven surfaces and perform manual tasks
Job Qualifications
- High school diploma or GED equivalent
- no prior related work experience required
- no supervisory experience required
- ability to communicate clearly and professionally
- willingness to learn and work as part of a team
Job Duties
- Greet and escort guests to rooms
- open doors and assist guests entering and leaving property
- inform guests of amenities, services, hours of operation, and local attractions
- identify and explain room features such as room keys, mini-bar, ice and vending areas, in-room safe, and valet laundry services
- transport luggage to and from guest rooms and designated bell area
- assist with luggage storage and retrieval
- assist guests in and out of vehicles, including loading and unloading luggage
- supply guests with directions
- arrange transportation services such as taxicab, shuttle bus, limousine, and sedan service
- communicate parking procedures to guests
- follow company policies and report accidents, injuries, and unsafe conditions
- maintain awareness of undesirable persons on property premises
- ensure uniform and personal appearance are clean and professional
- maintain confidentiality of proprietary information
- welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities
- speak professionally and answer telephones with appropriate etiquette
- develop and maintain positive working relationships
- comply with quality assurance standards
- read and verify information
- move promptly to respond to work situations
- stand, sit, or walk for extended periods
- move, lift, carry, push, pull objects up to 50 pounds unassisted and over 75 pounds with assistance
- navigate sloping, uneven, or slippery surfaces
- perform other reasonable job duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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