Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.46 - $24.68
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance
Job Description
St. Regis Hotels & Resorts is a renowned luxury hotel brand that has consistently embodied timeless glamour and a vanguard spirit since its inception by John Jacob Astor IV in the early twentieth century. Today, it boasts a portfolio of more than 50 luxury hotels and resorts located in some of the world's most coveted destinations. Operated under the larger umbrella of Marriott International, St. Regis Hotels & Resorts is celebrated for delivering exquisite experiences characterized by bespoke and anticipatory service. The brand is famously known for its signature Butler Service, which exemplifies its commitment to classic sophistication combined with... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- ability to lift and carry objects weighing up to 50 pounds without assistance and heavier objects with assistance
- ability to stand, sit, or walk for extended periods
- ability to move over uneven or slippery surfaces and up and down stairs
- ability to reach overhead and below the knees including bending, twisting, pulling, and stooping
- no prior related work experience required
- no supervisory experience required
- ability to speak clearly and professionally
- ability to follow company policies and procedures
- commitment to personal appearance and professionalism
Job Qualifications
- High school diploma or G.E.D. equivalent
- no related work experience required
- no supervisory experience required
- ability to communicate clearly and professionally
- strong interpersonal skills
- ability to maintain confidentiality
- capability to physically perform tasks such as lifting and moving luggage
- understanding of customer service principles
Job Duties
- Greet and escort guests to rooms
- open doors and assist guests and visitors entering and leaving property
- inform guests of property amenities, services, and hours of operation, and local areas of interest and activities
- identify and explain room features to guests such as use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services
- transport guest luggage to and from guest rooms and/or designated bell area
- assist with luggage storage and retrieval
- assist guests and visitors in and out of vehicles, including loading and unloading luggage
- supply guests with directions
- arrange transportation such as taxicab, shuttle bus, limousine or sedan service for guests and visitors, and record advance transportation requests as needed
- communicate parking procedures to guests and visitors
- follow all company policies and procedures and report accidents, injuries, and unsafe work conditions to manager
- maintain awareness of undesirable persons on property premises
- ensure uniform and personal appearance are clean and professional
- maintain confidentiality of proprietary information
- welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
- speak with others using clear and professional language and answer telephones using appropriate etiquette
- develop and maintain positive working relationships with others
- comply with quality assurance expectations and standards
- read and visually verify information in a variety of formats
- move at a speed required to respond to work situations
- stand, sit, or walk for extended periods
- move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
- move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
- reach overhead and below the knees, including bending, twisting, pulling, and stooping
- perform other reasonable job duties as requested by Supervisors
Job Qualifications
Experience
No experience required
Job Location
Loading...
You may be also interested in:
Nearby Cities
Jobs By Filter